Account Manager

This is a fully remote position, open to applicants in New Mexico, +1 more state.

📋 Description

• Expand and enhance the clonoSEQ business within strategic accounts.

• Formulate business plans tailored to each account and allocate internal resources accordingly.

• Collaborate effectively with Clinical Services, Market Access, Marketing, Medical Affairs, and Legal departments.

• Drive sales through both strategic and tactical initiatives.

• Coordinate customer support efforts to ensure satisfaction and foster repeat usage of products.

• Develop effective strategies for targeting key accounts within the territory.

• Identify, cultivate, and maintain relationships with KOLs, oncologists, hospitals, and core laboratories.

• Build and oversee short-, medium-, and long-term sales pipelines.

• Acquire comprehensive knowledge about customers, prospects, market needs, budgets, funding processes, and competitors.

• Influence essential stakeholders, including oncologists, BMT, hematology pathologists, executive leadership, and laboratory staff.

• Attend pertinent national, regional, and local educational meetings and conferences.

• Present sales pitches, secure initial business deals, pursue repeat business, and establish referral networks.

• Facilitate sales negotiations, process purchase orders, and prepare quotations.

• Engage in account agreements, educational initiatives, training, and customer support efforts.

• Communicate sales activities, strategies, and resource requirements to management.

• Keep account and contact information updated in the Salesforce CRM database.

• Monitor customer purchasing activities through sales tracking tools.

• Provide regular and precise sales forecasts.

• Complete required training on products and technologies.

• Adhere to relevant federal and state laws, regulations, and policies.

• Travel by air, train, or car for routine internal and external business meetings.

• Undertake other assigned responsibilities.

⛳️ Requirements

• BA/BS or Master’s degree in Life Sciences or a related field.

• A strong technical background in molecular biology, genomics, next-generation sequencing, or immunology is advantageous.

• 5–7 years of proven sales success in hematology, oncology, biotech, life sciences, or diagnostic sales.

• Background in oncology lab services is a plus.

• Well-developed professional and strategic selling abilities.

• Demonstrated capability to grow key accounts by building and leveraging networks within and beyond life sciences and research domains.

• Proven track record of converting qualified leads into closed sales.

• Excellent listening, time management, organizational, and interpersonal skills.

• Exceptional communication skills, including the ability to illustrate potential technology applications.

• Experience in strategic account management.

• Experience in developing and implementing achievable account-specific business plans is essential.

• Ability to work collaboratively in a team environment and align resources with specific customer needs.

• Familiarity with Salesforce.com or similar CRM databases is beneficial.

• Willingness to travel approximately 40% of the time.

• Not currently sponsoring candidates who require work authorization support.

🏝️ Benefits

• Equity grant.

• Incentive compensation.

• Transportation reimbursement.

• Flexible work-from-home or remote work options.

• Comprehensive benefits package (details available via Adaptive’s benefits at-a-glance).

• Reasonable accommodations for applicants with disabilities.