Account Management and Field Sales Manager

This is a fully remote position, open to applicants in Idaho, +7 more states.

📋 Description

• Deliver aftermarket parts management support to dealers/distributors in areas such as parts sales, customer service, and overall business performance.

• Aid dealers/distributors in the execution of programs aimed at enhancing parts sales.

• Collaborate closely with DPMs from adjacent regions to assist dealer groups that operate across regional lines.

• Enhance the operational effectiveness of dealer/distributor parts departments.

• Create strategies to modify dealer/distributor behaviors and align with national aftermarket parts performance benchmarks.

• Carry out operational audits and suggest corrective measures based on detailed analysis.

• Foster relationships between Dealer/Distributor Principals and Parts Managers.

• Uphold dealer/distributor commitment to aftermarket parts objectives.

• Supply headquarters staff with field insights regarding program effectiveness, training needs, market trends, customer behaviors, and competitive actions.

• Counsel dealer/distributor personnel on marketing and financial objectives.

• Propose modifications to facilities, personnel, and business strategies.

• Perform financial analyses and recommend enhancements in pricing, cost control, and absorption rates.

• Assist in the formulation of annual parts business strategies.

• Promote and support dealer/distributor parts sales initiatives.

• Design sales and merchandising strategies that align with national standards and corporate guidelines.

• Provide market analysis to inform aftermarket parts marketing plans.

• Monitor territorial performance and adjust sales strategies to meet targets.

• Engage with end customers alongside dealer/distributor sales and service teams.

• Evaluate customer needs and the effectiveness of aftermarket support.

• Review systems requests and inquiries, initiating appropriate actions at the regional or headquarters level.

• Relay dealer/distributor requests for technical or managerial training.

• Advocate for and support headquarters training programs, delivering on-site training as needed.

• Act as a technical advisor for company and dealer/distributor systems initiatives.

• Facilitate training and serve as a liaison between headquarters IT personnel and dealer/distributor staff.

• Implement DTNA sales initiatives such as Excelerator Analytics, Dealer Marketing Tool, Solutionist Selling Techniques, and Parts Academy Training.

• Oversee a large territory encompassing approximately 30 locations.

⛳️ Requirements

• Bachelor’s degree (BS/BA) plus 8 years of professional experience (or 3 years of directly relevant experience) or 10 years of relevant experience in lieu of a degree.

• Demonstrated proficiency in Microsoft Office.

• Excellent oral and written communication abilities along with strong presentation skills.

• Capacity to engage with all organizational levels and across functional areas.

• Ability to work independently and prioritize tasks effectively.

• Proven sales achievements and a solid background in product sales.

• Strong analytical capabilities.

• Willingness to travel 50% or more as required.

• Familiarity with DTNA's Paragon parts system is preferred.

• Knowledge of Salesforce is preferred.

• Familiarity with Tableau is preferred.

• Working knowledge of Excelerator is preferred.

• Experience with SKUgle is preferred.

• Candidates must reside within the territory they will serve.

• Candidates must be located in Kentucky, Michigan, Ohio, Minnesota, Idaho, Montana, North Dakota, or South Dakota.

• Visa sponsorship is not available for this position, nor is it open to current Visa holders.

• Applicants must be legally authorized to work permanently in the United States at the time of application.

• The final candidate must successfully complete a criminal background check.

• The final candidate may also be required to complete a pre-employment drug screening successfully.

🏝️ Benefits

• Annual bonus program.

• 401k company contribution with a company match of up to 6%.

• Non-elective company contribution ranging from 3–7% based on age.

• Starting at 4 weeks of paid vacation.

• 13+ calendar holidays.

• 8 weeks of paid parental leave.

• Employee assistance program.

• Comprehensive healthcare plans.

• Wellness programs.

• Onsite fitness facilities at select locations.

• Tuition assistance.

• Volunteer paid time off.

• Short-term and long-term disability plans.