Account Health and Catalogue Manager, Freelance

This is a fully remote position, open to applicants in Germany.

📋 Description

• Generate new catalog entries and ASINs across EU marketplaces utilizing flat files and the Add Products tool.

• Revise titles and listing content, including addressing rejected changes through contribution conflicts, Brand Registry paths, and escalations to the catalog team.

• Create, repair, and sustain parent-child variation listings, which encompass variation themes, merges, splits, and category adjustments.

• Aggregate reviews across variation families in line with Amazon’s variation policy.

• Conduct audits of ASINs against FBA size and pricing tiers.

• Identify erroneous dimensions, request re-measurements, and submit fee reimbursement claims for overcharges.

• Proactively highlight pricing errors and other issues.

• Restore suppressed, flagged, or deactivated listings.

• Initiate, manage, escalate, and follow up on Seller Support and Seller Performance cases.

• Supervise Account Health, policy compliance, IP complaints, listing quality alerts, and EU compliance mandates.

• Operate independently from a prioritized task queue and complete tasks without prompting.

• Perform QA on flat files prior to upload, examine processing reports, and confirm changes live on storefronts across relevant marketplaces.

• Offer concise asynchronous updates on completed, blocked, and forthcoming work.

• Estimate task durations and evaluate estimates against actual completion times.

⛳️ Requirements

• In-depth Amazon Seller Central proficiency in managing intricate catalogs across multiple EU marketplaces.

• Demonstrated catalog management experience with variations, flat files, ASIN merges, and reinstatement of listings.

• Capability to differentiate between partial updates and full updates, as well as interpret processing-report error codes.

• Expertise in navigating Amazon Support, including opening and escalating Seller Support / Seller Performance cases.

• Experience with supplements or restricted product categories is highly advantageous.

• Comfortable working across EU Amazon marketplaces (DE, IT, FR, ES, SE, NL).

• Proactive and detail-oriented approach.

• Strong written communication abilities.

• Proficient in English.

• Knowledge of German is an advantage but not mandatory.

• Experience with Brand Registry, A+ Content management, and IP complaint resolution is a plus.

• Familiarity with EU supplement/food labeling regulations, health claims, GPSR, and Amazon compliance is advantageous.

• Experience with FBA fee reimbursement claims is a bonus.

• Must initiate the application with “UPTIME” and respond to the five specified application questions.

• Must provide weekly availability, working hours/time zone, and hourly rate.

• Shortlisted candidates are required to complete a paid test task before the final interview.

🏝️ Benefits

• Flexible freelance engagement.

• Shortlisted candidates will complete a brief paid test task (~1–2 hours at the quoted rate).