Account Executive, Upgrades

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify potential opportunities within an established customer portfolio.

• Proactively reach out and follow up with current Steer clients to discover CRM and phone upgrade possibilities.

• Oversee the entire sales process from initial outreach through discovery, demonstration, proposal, negotiation, and closure.

• Understand the objectives and workflows of each shop and articulate how the relevant Steer product can assist.

• Develop and sustain a robust sales pipeline through regular outreach and thoughtful follow-ups.

• Ensure customer discussions, opportunities, and forecasts are accurately reflected in the CRM.

• Collaborate with customer-facing teams to gain insights into account histories and facilitate a seamless post-sale transition.

• Achieve or surpass revenue and activity targets while delivering an exceptional customer experience.

⛳️ Requirements

• Proven experience in managing and closing sales opportunities, preferably in a full-cycle or expansion sales capacity.

• Confidence in making outbound calls and generating opportunities instead of solely depending on inbound leads.

• Proficient in discovery, presentation, objection handling, and closing techniques.

• Capability to explain software in practical terms to busy small business owners.

• Organized in pipeline management with consistent follow-through.

• Coachable, self-motivated approach with a comfort level when working towards a quota.

• Experience in selling SaaS, CRM, communication, or phone products is a plus.

• Background in increasing revenue within an existing customer base is advantageous.

• Familiarity with automotive repair shops or similar service sectors is a plus.

🏝️ Benefits

• 100% remote work environment.

• Full medical insurance coverage paid by the employer.

• Flexible paid time off with a minimum of 15 days.

• Generous parental leave policy.

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.

• Employee Assistance Program (EAP).

• 401(k) retirement plan.

• Learning stipend for professional development.

• Equipment for remote work provided.

• Opportunities for career advancement and growth.

• Comprehensive benefits package.

• Flexible work arrangements.