Account Executive – Manufacturing

This is a fully remote position, open to applicants in New York.

📋 Description

• Create customized ITSM and EX strategies specifically for manufacturing companies

• Showcase how Freshworks’ solutions enhance productivity and foster employee engagement in both corporate and factory settings

• Work collaboratively with IT executives, operations managers, HR personnel, and C-level leaders

• Tackle distinct challenges faced by manufacturing organizations and deliver significant results

• Develop, sustain, and implement a strong sales pipeline through medium-to-long sales cycles

• Formulate and present value propositions that align with the organization’s goals, priorities, and budgets

• Collaborate with Marketing, Solutions Engineers, and Customer Success teams

• Identify new business opportunities and cross-sell within an existing client base

• Stimulate pipeline growth for both new ventures and current accounts

• Manage sales processes and deliver value effectively

⛳️ Requirements

• 5–10 years of demonstrated success in SaaS enterprise sales

• Extensive experience in ITSM and EX solution selling

• In-depth knowledge of SaaS platforms and their impact on enhancing operational efficiency in manufacturing

• Expertise in solution selling and pipeline management

• Excellent presentation skills

• Strong analytical skills to evaluate customer requirements and offer tailored solutions

• Proficient in planning and managing internal resources

• Practical experience with ITSM solutions and EX platforms aimed at boosting productivity and employee engagement in manufacturing settings

• Awareness of how AI can be utilized for improved operational efficiency

• Previous experience selling to manufacturing companies is an advantage but not mandatory

🏝️ Benefits

• Variable Compensation (where applicable)

• Potential for bonuses/equity

• Dental insurance

• Medical insurance

• Vision insurance

• Disability insurance

• Life insurance

• Equity + ESPP

• Flexible PTO

• Flexible spending

• Commuter benefits

• Wellness benefits

• Adoption leave benefits

• Parental leave benefits