Account Executive, Manufacturing

This is a fully remote position, open to applicants in New York.

📋 Description

• Create customized ITSM and EX strategies specifically for manufacturing companies

• Showcase how Freshworks solutions enhance productivity and improve employee engagement in both corporate and factory settings

• Collaborate with IT leaders, operations managers, HR personnel, and C-level executives

• Tackle specific challenges faced by manufacturing organizations and achieve significant results

• Establish, nurture, and manage a strong sales pipeline through medium-to-long sales cycles

• Develop and deliver value propositions that align with the organization's goals, priorities, and budget constraints

• Work closely with Marketing, Solutions Engineers, and Customer Success teams

• Identify new business opportunities and cross-sell within an existing client portfolio

• Propel Freshworks' growth within manufacturing organizations

⛳️ Requirements

• 5–10 years of demonstrated success in SaaS enterprise sales

• Extensive experience in selling ITSM and EX solutions

• Previous experience in selling to manufacturing organizations is advantageous, but not mandatory

• In-depth understanding of SaaS platforms and their impact on enhancing operational efficiency in manufacturing

• Expertise in solution selling and managing a sales pipeline

• Excellent presentation skills

• Innovative mindset to effectively position Freshworks in the market

• Responsible for generating a pipeline for both new and existing business

• Self-motivated and proactive

• Strong analytical skills to evaluate customer needs and provide customized solutions

• Ability to implement processes and deliver value

• Proficient planning and internal resource management skills

• Practical experience with ITSM solutions and EX platforms aimed at boosting productivity and employee engagement in manufacturing settings

• Familiarity with leveraging AI for improved operational efficiency

🏝️ Benefits

• A variety of options for dental, medical, vision, disability, and life insurance

• Equity options + ESPP

• Flexible paid time off (PTO)

• Flexible spending accounts

• Commuter benefits

• Wellness initiatives

• Adoption leave

• Parental leave