Account Executive, Healthcare

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Sustain and enhance relationships with existing hospital clients by delivering exceptional service.

• Recognize opportunities to introduce supplementary services and boost revenue.

• Conduct weekly outbound customer engagement calls.

• Perform client care visits within the market.

• Execute strategic account evaluations with designated customers.

• Develop strategies for customer retention.

• Address and resolve customer inquiries and concerns effectively.

• Generate weekly, quarterly, and ad hoc reports.

• Engage in sales training and participate in special projects.

• Adhere to WMHS security, safety, and operational protocols.

• Collaborate with customers to comprehend their product and service needs.

• Build relationships with current and prospective customers in the designated territory.

• Work alongside the Service Manager to address retention and customer-related issues.

• Discuss service challenges with the Service Manager, Operations Manager, and CSRs.

• Carry out other assigned responsibilities.

⛳️ Requirements

• Must reside and work within the United States.

• A Bachelor's Degree in Business Administration, Marketing, or Sales is preferred but not mandatory; or equivalent industry experience.

• Minimum of 4 years of experience in account management.

• Willingness to travel within the greater Gaithersburg, MD area as needed by customers.

• Proficient in using standard office equipment including computers, phones, and copiers.

🏝️ Benefits

• Unlimited commission potential.

• Medical insurance coverage.

• Dental insurance benefits.

• Vision insurance options.

• Life insurance protection.

• Short-term disability coverage.

• Stock purchase plan availability.

• Company matching contributions for a 401(k) plan.

• Paid vacation time.

• Paid holidays.

• Paid personal days.