Account Executive – Expansion

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of expansion revenue for a designated EMEA portfolio, overseeing upsell and cross-sell opportunities from initial discovery to final closure.

• Create a proactive expansion pipeline by leveraging customer objectives, adoption indicators, changes within accounts, and discussions with Customer Success.

• Address specific business challenges by comprehensively understanding workflows, impacts, and urgency.

• Cultivate relationships with founders, ecommerce executives, marketing teams, finance stakeholders, and other key decision-makers.

• Construct credible business cases that link proposed investments to valuable customer outcomes.

• Collaborate with Customer Success on account strategies, outreach efforts, and opportunity assessment.

• Conduct relevant demonstrations and evaluations alongside Solutions and product specialists.

• Oversee budgets, decision-makers, procurement needs, timelines, next steps, and forecasts.

• Facilitate smooth post-sale transitions by documenting scope, expectations, and success metrics.

• Enhance the EMEA expansion strategy by communicating customer requirements, objections, and purchasing trends to Sales, Customer Success, Marketing, and Product teams.

⛳️ Requirements

• Proven experience in quota-carrying B2B SaaS sales, expansion, or commercial account management.

• Demonstrated success in growing existing accounts through proactive selling, rather than merely processing renewals or inbound upgrades.

• Exceptional discovery skills, including the ability to identify underlying business challenges and qualify genuine opportunities.

• Confidence in managing a complete sales cycle that encompasses demonstrations, business case development, negotiation, and closure.

• Capability to establish relationships with both everyday users and senior budget holders.

• Strong commercial acumen regarding the pursuit of opportunities, engaging specialists, and supporting customers prior to further sales discussions.

• Experience in managing a portfolio, prioritizing time effectively, and maintaining precise CRM records and forecasts.

🏝️ Benefits

• Equal opportunity employer dedicated to fostering diversity and an inclusive workplace.

• Referral program.