Account Executive

This is a fully remote position, open to applicants in Alabama, +2 more states.

📋 Description

• Drive new business, pipeline expansion, and revenue growth within 911 Emergency Communications Centers and Public Safety agencies throughout the territory.

• Develop and implement a strategic plan for the territory.

• Engage in proactive prospecting and account-focused outreach.

• Oversee the complete sales cycle from initial discovery and solution presentation to procurement navigation and closing the deal.

• Provide weekly reports on activities, pipeline development, and forecasts.

• Meet quarterly and annual pipeline and revenue objectives.

• Cultivate relationships with 911 directors, supervisors, procurement teams, IT leaders, and executive stakeholders.

• Collaborate with Public Safety user groups to gain insights into workflows and challenges.

• Sustain and enhance existing customer relationships while generating referral opportunities.

• Showcase NiCE capabilities and articulate unique value propositions compared to competitors.

• Conduct needs assessments in conjunction with Presales/Solutions Engineering.

• Assist with technical responses to RFPs, RFIs, bids, and Scopes of Work.

• Relay customer feedback to the Product Management team.

• Create and deliver presentations to end users, partners, consultants, and executives.

• Manage and collaborate with reseller and channel partners.

• Work in partnership with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support.

• Engage in marketing campaigns, demonstrations, and demand-generation activities.

⛳️ Requirements

• 3–5+ years of experience in technology sales and/or sales engineering within the Public Safety, 911/PSAP, or Government sectors.

• In-depth understanding of Public Safety and Criminal Justice workflows, including digital evidence management.

• Proven track record of generating pipeline and successfully closing deals in complex public-sector procurement settings.

• Familiarity with government purchasing personnel, RFPs, bids, and state/federal contracts.

• Consultative sales approach with excellent discovery, demonstration, and presentation capabilities.

• High-energy, disciplined sales execution with a strong work ethic.

• Excellent communication skills, technical proficiency, and innovative problem-solving abilities.

• Capability to influence senior decision-makers and establish trust among diverse stakeholder groups.

• BA/BS in Computer Science, Information Systems, or a related field, or equivalent experience.

• Willingness to travel approximately 50% of the time.

🏝️ Benefits

• Equal opportunity employer.

• Approximately 50% travel required.