Account Executive

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Propel revenue enhancement via new business initiatives and strategic growth of current client relationships.

• Oversee the complete sales process from initial outreach to contract finalization.

• Discover opportunities to strengthen partnerships and ensure long-term client satisfaction.

• Spearhead prospecting, needs assessment, proposal creation, negotiation, and contract signing.

• Establish and sustain a robust pipeline of qualified prospects.

• Serve as a trusted consultant to existing clients.

• Recognize and pursue upsell and cross-sell opportunities.

• Guarantee customer satisfaction and retention.

• Evaluate customer health and proactively pinpoint potential risks.

• Collaborate with internal teams to address issues and safeguard revenue.

• Cultivate relationships with key stakeholders and decision-makers.

• Partner with service delivery, support, and technical teams to propose customized solutions.

• Keep accurate records of customer interactions, opportunities, and pipeline data in ConnectWise.

• Achieve or surpass quarterly and annual sales objectives.

• Ensure ongoing client engagement through regular check-ins, meetings, and on-site visits.

• Generate a minimum of six new opportunities weekly.

• Conduct at least six customer meetings each week, including two in-person and four virtual sessions via Microsoft Teams.

• Maintain monthly interaction with managed service clients.

• Travel as necessary to foster relationship building and sales initiatives.

⛳️ Requirements

• Demonstrated success in closing sales with both new and existing accounts.

• Strong relationship management abilities in intricate customer environments.

• Capability to evaluate and manage customer risk effectively.

• Excellent communication, organizational, and time management skills.

• Proficiency in Microsoft Office 365 Suite.

• Familiarity with ConnectWise or similar CRM platforms.

• Willingness to travel as required for client meetings and sales activities.

• Ability to use hands for handling equipment and executing standard office tasks.

• Capacity to communicate effectively and interpret written materials.

• Ability to occasionally lift up to 25 pounds (reasonable accommodations available).

• Compliance with company policies and standards of conduct.

• Commitment to the company's values and professional integrity in all interactions.

• Responsibility to report any suspected legal violations or company policy breaches.

• Engagement in ongoing training related to emerging technologies and services.

• Maintain consistent and reliable attendance.

• Experience with recurring service contracts and in the K-12 Education (ERATE) sector is highly regarded.

🏝️ Benefits

• 9 paid holidays.

• 401K Retirement plan with matching contributions.

• Comprehensive medical, vision, and dental insurance.

• Life and disability insurance.

• Cell phone stipend.

• 3 weeks of paid time off (PTO).

• Opportunities for training and certifications.

• Career advancement opportunities.

• Collaborative work environment.

• Entrepreneurial culture.

• Diverse range of projects.

• Access to a network of hundreds of peers and experts nationwide.

• Professional development and career growth opportunities.