Account Director

This is a fully remote position, open to applicants in Australia.

📋 Description

• Propel revenue enhancement by boosting the adoption of software and services within existing client accounts.

• Collaborate with the Client Growth Director and the Client Success team to design and implement long-term strategies for account expansion.

• Cultivate a comprehensive understanding of client goals and business hurdles, positioning solutions to facilitate desired results.

• Actively manage relationships across designated accounts and pinpoint opportunities to introduce additional products and services.

• Demonstrate products and services to clients, including interactive live demonstrations.

• Create proposals and assist in responding to RFPs and other client opportunities.

• Collaborate with Professional Services to assess client needs and draft Statements of Work (SOWs).

• Work closely with the Legal team to streamline contracting, amendments, and SOW execution.

• Ensure accurate Salesforce data and account information for forecasting, reporting, and KPI tracking.

• Foster strong client relationships while enhancing awareness, understanding, and appreciation of technology and services.

• Assume responsibility for sales quotas and engage throughout the sales cycle, from opportunity identification to closing.

• Implement a Targeted Account Selling methodology to optimize growth across assigned accounts.

⛳️ Requirements

• A Bachelor’s degree is required.

• 8+ years of sales experience, preferably in a B2B software, technology, or services context.

• A positive, proactive “can-do” attitude, coupled with creativity and resourcefulness to uncover opportunities and devise solutions.

• A strong team-player mindset with the capability to work independently and take ownership of accounts.

• A willingness to learn and gain expertise in the intellectual property field.

• Experience or knowledge in patents, trademarks, copyrights, or domains is highly desirable.

• A solid understanding of technology and software, with experience in presenting and demonstrating software solutions to clients.

• Excellent organizational abilities and the capacity to manage multiple stakeholders, accounts, and opportunities simultaneously.

• Strong influencing, collaboration, and relationship-building skills, both internally and externally.

• Exceptional written and verbal communication skills, with confidence in engaging clients through phone, email, and in-person interactions.

• Familiarity with Salesforce or another CRM platform is beneficial.

🏝️ Benefits

• Hybrid or fully remote working options.

• Comprehensive medical, dental, vision, life, and pet insurance.

• 401(k) plan with company matching.

• A casual, collaborative, and enjoyable work environment.

• 3 weeks of vacation.

• 8 company holidays, along with 2 floating holidays.