Account Director – Americas

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee commercial relationships with current mid-sized accounts within the designated geographical area.

• Contribute to regional sales performance, emphasizing the retention of annuity revenue and sales to managed accounts.

• Expand and maintain client relationships within the assigned territory for software-as-a-service pricing, revenue management, and advisory consulting services.

• Cultivate and strengthen account relationships through on-site visits, phone calls, emails, and participation in industry or company events.

• Demonstrate IDeaS products, services, and consulting capabilities while identifying client requirements.

• Formulate and execute growth strategies to surpass territory sales objectives.

• Implement local go-to-market strategies to create and secure new opportunities.

• Deliver proactive client service and leverage company resources to fulfill client expectations.

• Monitor activities, contacts, accounts, leads, and opportunities utilizing Salesforce.com, LinkedIn Premium, and other related tools.

• Provide monthly updates and reports to sales leadership.

• Represent IDeaS with professionalism in the marketplace.

• Relay client needs to IDeaS leadership.

• Engage clients as references and assist with IDeaS case studies.

• Facilitate productive meetings and accurately document outcomes.

• Manage client expectations to ensure alignment of products and services with their needs.

• Keep abreast of hospitality industry trends, new IDeaS offerings, competitors, and key market participants.

• Carry out other duties as required.

⛳️ Requirements

• Bachelor’s degree in Business, Hospitality, or a related field.

• A minimum of 5 years of progressive experience in revenue management, account management, or business development/sales involving consultative sales of enterprise software.

• At least 5 years of professional experience in the hospitality sector.

• Exceptional communication and relationship-building abilities across various cultures and corporate levels.

• Knowledge of the hospitality industry, hotel infrastructure, hotel technology, and integration with IDeaS.

• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.

• Excellent listening capabilities.

• Proficiency in presenting and negotiating.

• Solid business acumen with the ability to convert complex business challenges into actionable solutions.

• Proficient in MS Excel, Word, and Outlook.

• Willingness to travel up to 50%.

• Legally authorized to work in the United States.

• Must not require current or future sponsorship for employment visa status.

• An equivalent combination of education, training, and relevant experience may also be considered in lieu of the stated educational requirement.

🏝️ Benefits

• Opportunities for creative collaboration and professional development.

• An inclusive environment that values diverse perspectives.

• Support for work-life balance.

• Commitment to equal opportunity employment.