Abdominal Transplant Account Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Propel the adoption and increase the volume of CareDx’s transplant diagnostics portfolio and ecosystem.

• Concentrate on abdominal programs within transplant centers and community nephrology accounts.

• Collaborate with Community Account Managers, Solutions Account Managers, Clinical Liaisons, and Medical Science Liaisons.

• Formulate and implement account-level growth strategies.

• Comprehend account needs, objectives, and challenges to deliver customized solutions.

• Recognize upsell and cross-sell opportunities within current accounts.

• Create and execute strategic account plans to foster growth, adoption, market share, and sales goals.

• Maintain knowledge of products, therapeutic areas, scientific information, testing platforms, mechanisms, processes, and clinical studies.

• Cultivate relationships with customer stakeholders and influencers while addressing customer concerns.

• Anticipate and oversee sales pipelines and growth strategies.

• Prepare performance reports for regional leadership, encompassing strategy effectiveness, ROI, and KPIs.

• Collaborate with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams.

• Report directly to the Regional Director.

⛳️ Requirements

• A Bachelor’s degree is required; an advanced degree (e.g., MBA) is preferred.

• At least 10 years of sales or strategic account management experience in the healthcare sector.

• Experience in selling to hospitals, hospital/health systems, and/or enterprise-level accounts.

• Proficiency in navigating various levels of stakeholders and departments.

• Proven history of crafting effective account strategies within a highly matrixed organization.

• Excellent written and verbal communication and organizational abilities.

• Willingness to travel up to 50% or more, including frequent day trips, overnight stays, and occasional weekend conferences.

• Committed to being in the field and customer-facing at least 4 days per week.

• Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools like PowerBI.

• Clinical or sales experience in Transplant, Nephrology, Molecular Diagnostics, or Laboratory settings is highly preferred.

• Strong clinical knowledge of abdominal transplant is strongly preferred.

🏝️ Benefits

• Competitive base salary along with incentive compensation.

• Health and welfare benefits, including a gym reimbursement program.

• 401(k) savings plan with matching contributions.

• Employee Stock Purchase Plan.

• Pre-tax commuter benefits.

• Up to 30 days of paid leave per year for full-time employees who donate an organ or bone marrow.

• Additional discretionary bonuses/incentives and restricted stock units may be available.