Abdominal Transplant Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Promote the adoption and increase the volume of CareDx’s transplant diagnostics portfolio and ecosystem.

• Concentrate on abdominal programs within transplant centers and community nephrology accounts.

• Collaborate with Community Account Managers, Solutions Account Managers, Clinical Liaisons, and Medical Science Liaisons to formulate and implement account-specific growth strategies.

• Create customized solutions that address account requirements, goals, and challenges.

• Recognize opportunities for upselling and cross-selling within current accounts.

• Formulate and execute strategic account plans to enhance growth, adoption, market share, and commercial objectives.

• Maintain comprehensive product knowledge and clinical and technical expertise in therapeutic areas, scientific concepts, testing platforms, mechanisms, processes, and related clinical studies.

• Cultivate relationships with customer stakeholders and influencers while addressing customer concerns.

• Forecast and manage the sales pipeline alongside growth strategies.

• Generate performance reports for regional leadership, including evaluations of strategy effectiveness, ROI, and key performance indicators.

• Collaborate with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams to meet customer needs.

• Report directly to the Regional Director.

⛳️ Requirements

• A Bachelor’s degree is required; an advanced degree (e.g., MBA) is preferred.

• At least 10 years of sales or strategic account management experience in the healthcare sector.

• Proven experience selling to hospitals, health systems, and/or enterprise-level accounts, effectively navigating multiple levels of stakeholders and departments.

• Demonstrated history of developing successful account strategies that optimize business outcomes in a complex organizational structure.

• Excellent written and verbal communication as well as organizational skills.

• Must be willing to travel up to 50% or more, including frequent day trips, overnight travel, and some weekend conferences.

• Must be available in the field and customer-facing for a minimum of 4 days per week.

• Proficiency in Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools like PowerBI.

• Clinical or sales experience in Transplant, Nephrology, Molecular Diagnostics, and Laboratory settings is highly preferred.

• Extensive clinical knowledge of abdominal transplant is strongly preferred.

🏝️ Benefits

• Competitive base salary along with incentive compensation.

• Health and welfare benefits, including a gym reimbursement program.

• 401(k) savings plan match.

• Employee Stock Purchase Plan.

• Pre-tax commuter benefits.

• Up to 30 days of paid leave annually for full-time employees who donate an organ or bone marrow.

• Additional discretionary bonuses and incentives.

• Restricted stock units.