Abdominal Transplant Account Manager

This is a fully remote position, open to applicants in Colorado, +3 more states.

📋 Description

• Propel the adoption and growth of CareDx’s transplant diagnostics portfolio and ecosystem.

• Concentrate on abdominal programs within transplant centers and community nephrology accounts.

• Collaborate with Community Account Managers, Solutions Account Managers, Clinical Liaisons, and Medical Science Liaisons.

• Formulate and implement account-level growth strategies.

• Grasp account needs, goals, and challenges to deliver customized solutions.

• Recognize upsell and cross-sell opportunities within current accounts.

• Design and execute strategic account plans to enhance growth, adoption, market share, and commercial objectives.

• Utilize knowledge of therapeutics, scientific principles, testing platforms, mechanisms, processes, and clinical studies.

• Cultivate relationships with customer stakeholders and influencers.

• Gather feedback, address customer concerns, manage expectations, and ensure satisfaction.

• Anticipate and oversee the sales pipeline and growth strategies.

• Generate performance reports for regional leadership, encompassing strategy effectiveness, ROI, and KPIs.

• Partner with teams across Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations.

⛳️ Requirements

• Bachelor’s degree is required; an advanced degree (e.g., MBA) is preferred.

• At least 10 years of sales or strategic account management experience in the healthcare sector.

• Proven experience selling to hospitals, hospital/health systems, and/or enterprise-level accounts.

• Experience in navigating multiple levels of stakeholders and departments.

• Demonstrated success in developing effective account strategies within a highly matrixed organization.

• Strong written and verbal communication, alongside organizational skills.

• Willingness to travel up to 50% or more, including frequent day trips, overnight travel, and some weekend conferences.

• Availability to be in the field and customer-facing at least 4 days per week.

• Proficient in Word, Excel, PowerPoint, Outlook, Salesforce.com, and Power BI.

• Clinical or sales experience in Transplant, Nephrology, Molecular Diagnostics, and Lab is highly preferred.

• In-depth clinical knowledge of abdominal transplant is strongly preferred.

🏝️ Benefits

• Competitive base salary and incentive compensation.

• Health and welfare benefits.

• Gym reimbursement program.

• 401(k) savings plan match.

• Employee Stock Purchase Plan.

• Pre-tax commuter benefits.

• Up to 30 days of paid leave annually for full-time employees who donate an organ or bone marrow.

• Additional discretionary bonuses/incentives.

• Restricted stock units.

• Detailed benefits are available on the CareDx careers page.