Wound Care Scheduling, Full-Time

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Schedule appointments and register patients.

• Execute front desk operations.

• Accurately and efficiently process claims within assigned responsibilities.

• Complete and manage patient documentation and records.

• Address phone, mail, and in-person inquiries regarding patient and company accounts.

• Gather insurance information and necessary forms from patients.

• Verify information for third-party payers and workers’ compensation.

• Communicate and update patient information for relevant staff, departments, and computer systems.

• Provide friendly reception and guidance to patients.

• Resolve or assist with complaints, misunderstandings, and inquiries related to results, medical record forms, turnaround times, and wait times.

• Apply and uphold knowledge of company requirements and regulations.

⛳️ Requirements

• A High School Diploma or GED is required.

• Prior experience in an office or administrative setting is necessary.

• Experience with third-party billing in a healthcare facility is preferred.

• Ability to sit for up to 7 hours a day; with 1–2 hours at a stretch.

• Capacity to walk for up to 4 hours a day, with 30 minutes at a time.

• Frequent use of fingers and hands for typing and data entry is required.

• Ability to frequently lift and carry objects weighing up to 10 lbs.

• Occasionally stoop, bend, and reach above shoulder level.

• Must be able to hear normal conversations.

• Must have the ability to see for general, near, far, color, peripheral, and depth perception.

• Must be capable of focusing on the same object throughout the day.

• Knowledge of federal and state laws, private payer healthcare program requirements, and hospital ethical and business policies is essential.

• Applicants are required to submit their full legal name, current home address, and employment history for the past seven years.

🏝️ Benefits

• Comprehensive health insurance plans.

• Retirement savings options.

• Paid time off and holidays.

• Opportunities for professional development and training.