Workday Benefits Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design, configure, test, and implement business requirements for clients within Workday HCM modules.

• Lead client working sessions to gather, comprehend, and analyze business requirements.

• Evaluate client needs and propose recommendations or alternative solutions.

• Identify opportunities for process improvements and execute system enhancements.

• Support clients in testing Workday configurations.

• Facilitate knowledge transfer and create documentation.

• Troubleshoot business processes, calculated fields, business logic, file uploads, and configurations.

• Utilize company methodologies and processes to implement solutions while adapting to evolving client needs.

• Innovate and recommend strategies to deploy Workday effectively and efficiently.

• Consult, execute, and prioritize multiple deliverables across concurrent clients.

• Share lessons learned, Workday best practices, and Kognitiv's perspectives with clients.

• Complete deliverables within set timelines and communicate status or escalate issues as needed.

• Investigate problems, identify root causes, and propose or implement corrective actions.

• Contribute to the organization's knowledge management repository.

• Provide mentorship and coaching to team members.

• Collaborate on projects requiring teamwork.

• Achieve role KPIs, including utilization, service-level agreements, and customer satisfaction scores.

• Embody Kognitiv's core value of "acting like an owner."

⛳️ Requirements

• Minimum of 2 years of experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or working as a client of Workday.

• Proficient in configuring Workday Core HCM and Security.

• Experience in developing Custom Reports, Dashboards, and Calculated Fields.

• Exceptional verbal and written communication skills.

• Ability to communicate clearly and effectively with clients and colleagues in a remote working setting.

• Strong consulting skills, including presenting to business partners, creating documentation and technical guides, participating in workshops, and explaining functionality or solutions.

• Experience in implementing complex, practical business solutions under tight deadlines and competing priorities.

• Proven track record of delivery excellence and client satisfaction.

• Strong client focus with the ability to understand client needs and foster relationships.

• Capability to prioritize and organize work with minimal supervision.

• Ability to manage timelines, deadlines, and goals effectively.

• Demonstrated initiative and curiosity to enhance skills within and beyond Workday.

• Capacity to engage effectively on multiple, parallel projects and deliverables.

• Ability to collaborate within remote teams, with clients, and independently.

• Advanced skills in Microsoft Excel are required.

• Ability to thrive in a fast-paced environment and adapt to frequent changes.

• Willingness to meet travel requirements of less than 5% per year.

• Must have work authorization in Canada without the need for current or future visa sponsorship.

🏝️ Benefits

• Flexible remote work arrangement.

• Equal employment opportunity protections.

• Visa sponsorship is not necessary for employment authorization.