Transformation Consultant

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as a trusted advisor guiding enterprise transformation initiatives from strategic planning to adoption and sustained business value realization.

• Collaborate with executive sponsors and stakeholders to establish transformation objectives, success metrics, value drivers, and business outcomes.

• Conduct current-state assessments to uncover performance gaps, identify improvement opportunities, and determine transformation levers.

• Create value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness.

• Facilitate workshops for executives, leadership, and stakeholders.

• Lead efforts in business process discovery and future-state design.

• Work with solution architects and functional consultants to ensure alignment of requirements, process changes, and solution configurations.

• Design and implement comprehensive change management strategies that encompass sponsorship, communication, training, readiness, engagement, and reinforcement.

• Conduct assessments for change impact and organizational readiness, and formulate mitigation strategies.

• Define and track metrics for adoption, performance, and benefits realization.

• Coach executive sponsors and business leaders to act as change champions.

• Contribute to HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities.

⛳️ Requirements

• Bachelor’s degree in Business, Management, Organizational Development, or a related field.

• Over 3 years of experience in consulting, advisory services, business transformation, change management, or a similar discipline.

• Experience in supporting ERP, CRM, or cloud transformation initiatives; proficiency in Microsoft Dynamics 365 is strongly preferred.

• Familiarity with change management methodologies, including Prosci/ADKAR, Kotter, or similar frameworks.

• Strong analytical skills, including the ability to develop business cases, define KPIs, measure value, and map processes.

• Exceptional skills in workshop facilitation, stakeholder management, and executive communication.

• Experience navigating multiple engagements and complex or ambiguous business environments.

• Experience within a Microsoft partner consulting environment.

• Knowledge of business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim.

• Experience in supporting AI and Copilot adoption initiatives, along with related organizational change requirements.

🏝️ Benefits

• Competitive salary with a performance-based bonus.

• Unlimited paid time off.

• Flexible and affordable benefits program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Flexible spending accounts.

• Health reimbursement account.

• 401(k) plan with company matching.

• Opportunity to collaborate with enthusiastic and dynamic teammates in an engaging and thriving environment.