WordPress Operations – Support Specialist

This is a fully remote position, open to applicants in Malta.

📋 Description

• Offer internal assistance and advice regarding WordPress features, solutions, and configurations.

• Diagnose and resolve issues related to WordPress setup and configurations.

• Implement bulk URL modifications, link updates, and other extensive website alterations.

• Customize WordPress sites, plugins, and settings in alignment with specific requirements.

• Establish new websites and demo environments.

• Collaborate with Product Owners and stakeholders to comprehend requirements and execute tasks with precision.

• Detect errors or issues and escalate more complex technical problems when necessary.

⛳️ Requirements

• Extensive hands-on experience with WordPress and a solid understanding of its functionality.

• Development experience is not mandatory, but a technical background is essential.

• Highly detail-oriented and diligent when implementing changes to websites.

• Strong troubleshooting and problem-solving abilities.

• Capable of articulating technical concepts in a clear manner to non-technical users.

• Comfortable working autonomously and taking initiative on tasks.

• Familiarity with plugins, site configuration, migrations, or URL management is advantageous.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Flexible working hours and remote work options.

• Opportunities for professional growth and development.

• Collaborative and inclusive work environment.