Wellness Health Coach – Behavioral Health

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct health evaluations and implement care plans aimed at enhancing member health and wellness.

• Assist members who are at risk of or have been diagnosed with chronic health conditions.

• Perform detailed mental health and psychosocial assessments via telephone.

• Assess clinical risk levels and members' readiness for change.

• Offer telephonic support, coaching, education, and motivation through wellness programs and plans.

• Aid members in setting realistic wellness objectives utilizing available plans, resources, and support.

• Track wellness plans, monitor member progress and outcomes; suggest modifications to care plans to mitigate health risks.

• Engage members in making choices that promote healthy lifestyles.

• Collaborate with healthcare professionals to synchronize wellness plans with medical care plans.

• Gather, document, and preserve member information to comply with state and federal accreditation requirements.

• Provide leadership insights on areas for enhancing care quality and cost efficiency.

• Adhere to all policies and standards.

• Perform additional tasks as assigned.

⛳️ Requirements

• LPCs, LCSWs, LMFTs, LMSWs, or RNs with proven experience in Psychiatric Intensive Outpatient Programs (IOP), Managed Care Behavioral Health Care Management, or Utilization Management.

• Must possess an independent clinical license approved by the state of Texas.

• An Associate's degree or higher is required.

• 2–4 years of relevant experience in behavioral health/psychiatric fields.

• Required state licensure for Registered Nurse and/or compact state licensure, or a licensed behavioral health professional credential (LPC, LCSW, LMSW, LMFT, or PhD) from Texas, or a Certified Health Coach Certification.

• For Superior Health Plan: LPC, LCSW, LMSW, LMFT, PhD, or RN with direct experience in behavioral health.

• Strong skills in communication, organization, and time management are essential.

• Must be proficient in Microsoft Office applications, including MS 365 Co-Pilot, Excel, Outlook, OneNote, Word, PowerPoint, and Teams.

• Ideally, 4+ years of experience assessing various care levels for adults and children aged 0–65.

• Ideally, 3+ years of post-graduate experience working with Mental Health Authorities, Medicaid providers, or Community Mental Health providers.

• Experience in inpatient psychiatric hospitals, residential treatment centers, substance abuse rehabilitation facilities, military/veteran hospitals, or Mental Health Authorities is preferred.

• Highly preferred experience managing members under STAR CHIP, STAR Plus, STAR Health, STAR Kids, or state and government-sponsored program guidelines.

• Bilingual in English and Spanish is a plus, though not mandatory.

🏝️ Benefits

• Health insurance.

• 401K.

• Stock purchase plans.

• Tuition reimbursement.

• Paid time off plus holidays.

• Flexible work arrangements, including remote, hybrid, field, or office schedules.

• Additional forms of incentives may be included in total compensation.

• Commitment to equal opportunity and diversity.