Web Support Engineer

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take charge of client support inquiries.

• Diagnose technical problems and devise effective solutions.

• Ensure the seamless operation of web applications.

• Design, maintain, and enhance efficient, reusable, and scalable code.

• Engage throughout the web development lifecycle, from understanding requirements and resolving issues to implementing and deploying enhancements.

• Collaborate with clients, developers, and designers.

• Share expertise and provide effective solutions.

• Prioritize tasks and enhance products and processes.

• Experiment with AI, emerging technologies, and contemporary development tools.

⛳️ Requirements

• Must be located in Colombia.

• Proficient in PayloadCMS, Next.js, TypeScript, gRPC, MongoDB, Redis, Docker, Kubernetes, and Git.

• Familiarity with React, Tailwind CSS, ShadCN, and tRPC.

• Open to experimenting with AI, new technologies, and modern development tools.

• Capability to troubleshoot technical issues and support web applications.

• Competence in developing, maintaining, and improving efficient, reusable, and scalable web application code.

• Ability to navigate the web development lifecycle effectively.

• Skills in collaborating with clients, developers, and designers.

• Capacity to prioritize tasks and take ownership of responsibilities.

🏝️ Benefits

• Fully remote position, with your home base in Colombia.

• Family-friendly environment that supports work-life balance and family needs.

• Flex Friday to minimize overtime.

• Budget allocated for training.

• Three additional free training days each year.

• A culture that encourages healthy feedback.

• An Office and People & Culture team receptive to suggestions.