Web Content Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, edit, and finalize web content, including database entries, user manuals, and website pages.

• Manage content approvals in collaboration with FHWA contacts and external partners.

• Produce and refine content for websites, SharePoint, and Google Sites in accordance with established style guidelines.

• Upload, modify, and publish web content utilizing Drupal, SharePoint, and Google Sites.

• Enhance text for search engine optimization and ensure compliance with Section 508 accessibility standards.

• Design and create graphics tailored for web publication.

• Organize and monitor quarterly content certifications.

• Detect and resolve broken links and other website maintenance issues.

• Oversee web pages to ensure timely updates are made.

• Suggest enhancements for readability, structure, and navigation.

• Create training materials and facilitate both in-person and virtual training sessions on web content and database tools.

• Ensure quality control for web content and database entries.

• Modify dropdown values, clean data, and evaluate new features.

⛳️ Requirements

• 5–7 years of experience in web content management, including at least 3 years within the past 5 years.

• Bachelor’s degree in English, Communications, Marketing, Business, or a related field.

• Proficiency in content management systems like Drupal, SharePoint, or Google Sites for web publishing and upkeep.

• Experience in supporting complex projects and transformation initiatives within the federal government.

• Capacity to obtain and maintain a public trust clearance.

• Legal authorization to work in the U.S.

• Strategic, forward-thinking perspective on marketing trends and technologies.

• Strong problem-solving and critical-thinking abilities.

• Capability to handle competing deadlines.

• Comfort in managing complex client relationships.

• Excellent analytical and time-management skills.

• Ability to organize, prioritize, and collaborate effectively with others.

• Proficiency in articulating thoughts, ideas, and solutions clearly in both written and verbal communication.

• Ability to remain composed under pressure and in fast-paced settings.

• Capacity to receive client feedback and implement changes promptly and effectively.

• Ability to quickly grasp complex issues.

• Experience in the transportation sector, especially in highway or surface transportation research, is strongly preferred.

🏝️ Benefits

• Remote work is expected.

• Some travel for client engagements may be necessary.

• Equal opportunity employer.

• Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are strongly encouraged to apply.