VP, Cloud Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Integrate Cloud Engineering, Site Reliability Engineering, and DevOps into a unified organization with defined charters, on-call responsibilities, and career development paths.

• Take ownership of the availability and performance of live-streaming and ticketing platforms during peak concurrent usage.

• Establish and manage a FinOps practice that provides insights into AWS expenditures while enhancing cost-per-stream and cost-per-event efficiency.

• Deliver a self-service internal developer platform utilizing Terraform and Kubernetes.

• Enhance incident management, on-call, and postmortem initiatives to minimize MTTD, MTTR, and incidents affecting customers.

• Collaborate with the Security team to ensure infrastructure controls meet SOC 2 Type II and PCI DSS standards.

• Convert business objectives into a cloud infrastructure and reliability strategy as a member of the technology leadership team.

• Oversee cloud architecture across AWS accounts and regions for NFHS Network, GoFan, MaxPreps, and PlayOn HQ.

• Define and monitor SLOs, SLIs, and error budgets; take command during significant incidents.

• Propel Terraform, establish golden-path provisioning and deployment, CI/CD strategies, and deployment standards.

• Lead the FinOps initiative, focusing on cost transparency, showback/chargeback, reserved capacity planning, and budget forecasting.

• Manage observability efforts using New Relic, CloudWatch, and other related tools.

• Plan capacity for playoffs, championships, and other high-traffic sporting events.

• Recruit, mentor, and lead cloud engineering, SRE, and DevOps managers and senior engineers.

• Establish infrastructure KPIs and report findings to the CTO and executive team.

• Collaborate with Security, Product, and Data Engineering leadership on platform decisions.

⛳️ Requirements

• Over 10 years of experience in infrastructure, platform, or site reliability engineering, with at least 5 years in senior leadership roles overseeing managers.

• Proven ability to lead the integration or expansion of Cloud Engineering, SRE, and DevOps functions into a single, high-performing unit.

• Extensive hands-on experience managing production workloads on AWS at scale across various accounts and regions.

• Significant experience overseeing SLOs, error budgets, incident management, and on-call programs for high-traffic, real-time systems; live video or streaming infrastructure is a considerable advantage.

• Proficient with Infrastructure as Code (Terraform), containerization and orchestration (Kubernetes, ECS), and contemporary CI/CD tools.

• Demonstrated success in establishing or managing a FinOps practice with quantifiable results in cloud cost optimization.

• Familiarity with observability and monitoring platforms like New Relic, CloudWatch, Datadog, or similar, along with modern logging and alerting pipelines.

• Strong grasp of cloud security principles, IAM, network segmentation, and compliance frameworks such as SOC 2 and PCI DSS.

• Exceptional executive communication skills, including the ability to present infrastructure strategies, risks, and investment trade-offs to the CTO and executive team.

• Proven capability to scale infrastructure teams in a high-growth, fast-paced consumer platform environment.

• Strong business acumen, covering budgets, vendor negotiations, staffing, and workforce planning.

• A BS in Computer Science or a related field is required; an MS is preferred.

🏝️ Benefits

• A variety of medical insurance options available.

• Coverage for dental, vision, life, and disability insurance.

• Employee Emergency Fund.

• Company equity through stock options.

• Open PTO policy.

• 401K plan with company matching.

• Hybrid and flexible work environment.