VP, Client Services

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Manage senior-level relationships with clients and agency partners, extending beyond daily operations.

• Foster executive and senior-level connections to enhance client retention.

• Identify further opportunities within existing client accounts.

• Evaluate and mitigate risks associated with clients and agency partners.

• Achieve financial health, targets, and objectives for accounts in alignment with client and EVERSANA INTOUCH goals.

• Oversee the coordination and development of integrated marketing strategies both internally and with external agency partners.

• Provide industry-leading insights and thought leadership within EVERSANA INTOUCH.

• Introduce new services to clients, highlighting the comprehensive range of EVERSANA INTOUCH offerings.

• Exemplify inclusive behaviors and actively manage bias.

• Drive outstanding business outcomes through collaborative team efforts.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• Approximately 12 to 15 years of experience in agency, consultative, pharmaceutical, and/or healthcare sectors.

• Expertise in thought leadership for integrated and digital marketing as well as communications.

• Capability to independently manage significant clients and brands.

• Proven track record of meeting P&L targets through existing and new business opportunities.

• Strong leadership and mentoring abilities.

• Experience in leading cross-functional project teams.

• Proficient in negotiating and executing agreements.

• Strong creative and analytical thinking skills.

• Ability to collaborate effectively across all levels and functions.

• Practical understanding of technical development and processes.

• Demonstrated problem-solving capabilities.

• Ability to assess staffing needs within accounts and extended teams.

• A Bachelor’s degree in Business, Marketing, Journalism, or Communications is required.

• Excellent written, presentation, and verbal communication skills.

• Strong interpersonal skills.

• Willingness and ability to travel as needed.

• Must be eligible for employment in select U.S. locations.

🏝️ Benefits

• Competitive salaries and comprehensive benefits.

• Reasonable accommodations during the hiring process for qualified applicants with disabilities.

• Commitment to equal opportunity employment.