Voice Customer Service Operator – Commercial Call Center

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver tailored and compassionate voice-based customer support

• Present financial products and services to foster customer loyalty and fulfill their requirements

• Meet and surpass sales objectives

• Greet customers, address inquiries, and manage requests

• Guarantee complete customer satisfaction

⛳️ Requirements

• High school diploma

• Previous sales experience is advantageous

• Willingness to work a schedule of 6 days on and 1 day off (Monday through Saturday)

• Commitment to 6 hours and 20 minutes of work per day

• Internet connection with a minimum speed of 100 Mbps

• Wired network connection for desktop usage

• Proficiency in customer service techniques

• Ability to communicate clearly and objectively

• Strong active listening skills and capacity to analyze customer needs

• Effective time management and prioritization of tasks

• Capability to collaborate within a team and devise innovative solutions

• Results-driven attitude

🏝️ Benefits

• Meal voucher

• Medical and dental insurance

• Incentive campaigns and performance bonuses

• Equipment — desktop computer for remote work

• Flexible break times

• Semiannual profit-sharing bonus

• Internet allowance

• Structured professional development program and career advancement opportunities

• Inclusive and respectful workplace culture

• Partnership with Sesc

• Discount on Carrefour card for purchases at Carrefour stores