Virtual Transformation Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Plan, direct, and coordinate complex, enterprise-scale projects and initiatives related to revenue cycle, hospital and clinic operations, information technology, and business strategy.

• Implement project plans utilizing best practices in project management.

• Ensure the achievement of project goals, metrics, ROI targets, compliance, and governance requirements.

• Identify opportunities for process enhancements and cost reductions throughout the Houston Methodist system.

• Facilitate change management by effectively communicating project details, timelines, objectives, and expectations to stakeholders.

• Lead, coach, and inspire project team members, including both leadership and frontline staff.

• Validate work plans, responsibilities, scope of authority, staffing needs, and resource distribution.

• Plan and organize project life cycles for small to medium-sized initiatives.

• Shadow and engage in assigned areas or projects to collect information about personnel, processes, and priorities.

• Prepare reports for management, clients, and other stakeholders.

• Collaborate with Internal Audit and Business Practices to ensure regulatory compliance and formulate risk mitigation strategies.

• Uphold standards for the Internal Consulting team and departmental processes.

• Develop methodologies to guarantee compliance with regulations and policies.

• Propel project performance towards financial and process improvement results, including ROI and project KPIs.

• Identify optimization opportunities that yield positive financial outcomes.

• Assist the Senior Strategy Consultant and leadership in improvement initiatives and the standardization of business and operational processes.

⛳️ Requirements

• A bachelor's degree in business, nursing, or a related field is required.

• An MHA, MBA, MSN, or related degree is preferred.

• Five years of experience in implementing and supporting complex medium- to enterprise-scale projects, ideally in a healthcare setting.

• Three years of experience with a master's degree.

• PMP certification is preferred.

• Proficient in speaking, reading, and writing English.

• Exceptional communication, organizational, and leadership abilities.

• Extensive background in grievance management, mediation, conflict negotiation, and crisis intervention.

• Capability to independently resolve complex patient relations issues.

• Strong critical thinking, problem-solving skills, and mature judgment.

• Knowledge of medical ethics and legal matters, including Advance Directives, Ethics Committee, Patient Bills of Rights, federal and state laws, and Joint Commission standards.

• Ability to utilize measurement tools, integrate data, and generate meaningful reports.

• Intermediate to advanced understanding of medical terminology.

• Basic to intermediate computer proficiency, including Microsoft Office Suite and healthcare information systems.

• Willingness to travel within and beyond the Houston Metropolitan area.

• Availability to participate in on-call coverage during emergencies.

🏝️ Benefits

• Remote or hybrid work arrangement.

• Business professional work attire.

• On-call pay/eligibility as indicated by emergency on-call requirements.