Virtual Sales Agent

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Seek out new customers through social media, online communities, referrals, networking, and various other channels.

• Manage leads by delivering excellent customer service, conducting follow-ups, and tracking opportunities until conversion.

• Comprehend customer needs and present appropriate accommodation options.

• Assist customers throughout the entire booking process, from the first point of contact to confirmation.

• Recognize and address objections, utilizing negotiation skills to enhance conversion rates.

• Maintain the CRM and sales pipeline accurately, documenting leads, contacts, opportunities, and sales.

• Discover opportunities for new bookings, extensions, referrals, and customer retention.

• Collaborate with Sales and Marketing teams, exchanging relevant information and feedback.

• Achieve individual sales and conversion objectives.

⛳️ Requirements

• Prior experience in sales, customer service, business development, telemarketing, hospitality, accommodation, or similar fields.

• Background in student housing, hospitality, tourism, or real estate will be viewed favorably.

• Familiarity with CRM systems and sales tools.

• Experience with remote work or virtual sales will be considered beneficial.

• A degree in Business Administration, Sales, Marketing, Hospitality, or related fields is an advantage.

• Intermediate English proficiency is required.

• Comfortable utilizing digital tools, social media, email, and communication platforms.

• A proactive, results-driven mindset.

• Ability to work independently while staying organized to manage routines, priorities, clients, and follow-ups.

🏝️ Benefits

• Competitive salary and commission structure.

• Opportunities for professional development and growth.

• Flexible working hours and remote work options.

• Collaborative and supportive team environment.

• Health and wellness benefits.