Virtual Sales Agent

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Seek out new clientele through social media, online communities, referrals, networking, and various other channels.

• Manage potential leads by offering assistance, conducting follow-ups, and monitoring opportunities until conversion.

• Comprehend customers’ requirements and present appropriate accommodation solutions.

• Guide clients through the entire reservation process, from the first contact to final confirmation.

• Recognize and address objections, applying negotiation strategies to enhance conversion rates.

• Maintain the CRM and sales pipeline by accurately recording leads, contacts, opportunities, and sales.

• Identify prospects for new bookings, extensions, referrals, and customer retention initiatives.

• Work collaboratively with the Sales and Marketing teams, sharing pertinent information and feedback.

• Meet individual sales and conversion objectives.

⛳️ Requirements

• Prior experience in sales, customer service, business development, telemarketing, hospitality, accommodation, or related areas.

• Background in student accommodation, hospitality, tourism, or real estate is an advantage.

• Familiarity with CRM systems and sales tools.

• Experience in remote work or virtual sales is a plus.

• A degree in Business Administration, Sales, Marketing, Hospitality, or a related discipline is preferable.

• Intermediate proficiency in English (mandatory).

• Comfortable utilizing digital tools, social media, email, and communication platforms.

• Proactive and results-driven.

• Self-motivated and well-organized.

• Excellent communication abilities with a customer-centric mindset.

🏝️ Benefits

• Comprehensive training and development opportunities.

• Flexible work environment with remote working options.

• Competitive salary and performance-based incentives.

• Opportunity to work in a dynamic and collaborative team.