This is a fully remote position, open to applicants in Philippines, +1 more country.

📋 Description

• Oversee the scheduling of tutors and students, including managing cancellations, rescheduling, and arranging substitutes.

• Assist in managing calendars and establishing accounts or systems as required.

• Process monthly session renewals and generate basic invoices.

• Record internal standard operating procedures (SOPs) and aid in ongoing project management efforts.

• Organize and maintain tutor availability and student information.

• Engage in client communication through group chats, currently using Google Voice, with a possible shift to OpenPhone.

• Monitor tasks and deadlines across various tutoring programs.

• Aid in internal operations and coordination between tutors and students.

• Enhance communication across different platforms.

⛳️ Requirements

• A minimum of 2 years' experience in virtual assistance, customer support, or academic coordination.

• Excellent written communication skills in English.

• Familiarity with calendar tools (e.g., Google Calendar) and productivity platforms (e.g., Google Workspace, Notion, or similar).

• Capability to juggle multiple tasks while maintaining attention to detail.

• A dependable internet connection and a quiet workspace.

• A proactive and solution-focused attitude with effective time management skills.

• Proficiency in Google Workspace (Docs, Sheets, Calendar).

• Experience with Google Voice (may transition to OpenPhone).

• Knowledge of CRM or task/project management tools (Notion, Trello, or similar).

• Optional: Familiarity with invoicing tools or basic accounting systems.

• Availability for part-time work at 20 hours per week.

• Preferred working hours are Monday to Friday, from 4 PM to 8 PM EST, with the possibility of occasional Saturdays.

🏝️ Benefits

• 100% REMOTE.

• $50 birthday bonus.

• $200 testimonial bonus.

• $300 tenure bonus every 6 months.

• $500 entry into a monthly raffle.

• NO TRACKER. NO PROBLEM!

• Flexibility and potential for overtime during busy periods (subject to prior approval).

• Opportunity for growth based on performance and business expansion.