Virtual Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee calendars, appointments, and scheduling activities

• Manage emails and prioritize responses effectively

• Keep organized digital filing systems

• Prepare contracts, disclosures, and transaction-related documents

• Carry out data entry and database management tasks

• Collaborate with attorneys, lenders, inspectors, appraisers, and vendors

• Monitor deadlines and compliance requirements

• Conduct outreach calls to potential clients

• Act as the primary point of contact for clients

• Deliver exceptional customer service and follow-up

• Oversee CRM activities and client communication strategies

• Update client records and transaction information

• Assist in client onboarding and closing procedures

• Support client appreciation events and marketing campaigns

• Develop and schedule content for social media

• Aid in marketing campaigns for listings

• Revise website content and online listings

• Design email newsletters and promotional materials

• Monitor online reviews and manage reputation

• Contribute to branding and business development efforts

• Open and manage transaction files

• Track contingencies and deadlines for contracts

• Coordinate electronic signature processes

• Communicate transaction updates to relevant stakeholders

• Ensure transaction files are complete for compliance and closing

• Generate reports and monitor performance metrics

• Assist with special projects and process enhancements

• Create systems and workflows to boost efficiency

• Research vendors, services, and industry trends

⛳️ Requirements

• Prior experience as an administrative assistant is required

• Real estate experience is not mandatory

• Experience in transaction coordination is preferred

• Familiarity with CRM systems is preferred

• Experience in social media marketing is preferred

• Strong written and verbal communication skills in English

• Availability during U.S. operating hours as required by clients

• Proficient in Microsoft Office 365

• Skills in administrative and database management

• Competency in CRM management

• Digital file management abilities

• Skills in social media management

• Email marketing capabilities

• Experience in updating websites/content

• Familiarity with electronic document/signature platforms

• Prior knowledge of MLS systems is preferred; training will be offered

• Understanding of Microsoft Teams and social media management tools

• Experience with Brivity CRM, Canva, Dotloop, and DocuSign is preferred

🏝️ Benefits

• Permanent work-from-home arrangement

• Benefits mandated by the government

• Company equipment provided for remote work

• Internet stipends available upon regularization

• HMO coverage offered

• PTO credits and service incentive leaves

• Major company live events in spring and winter

• Monthly virtual events for employee appreciation

• Career skills training courses provided by the company

• A company culture dedicated to personal and professional development