Virtual Assistant – Associate Property Manager

This is a fully remote position, open to applicants in Mexico, +4 more countries.

📋 Description

• Engage professionally with residents, vendors, property owners, and internal colleagues.

• Address resident inquiries, concerns, and service requests efficiently.

• Manage maintenance requests, vendor schedules, and property access arrangements.

• Follow up on outstanding maintenance requests to ensure timely resolution.

• Create and maintain work orders, tasks, notes, and property documentation.

• Assist Property Managers with daily management of the portfolio.

• Support the move-in and move-out procedures.

• Aid in leasing activities, including documentation for applicants and administrative follow-up.

• Review property-related documents for thoroughness and accuracy.

• Help with property inspections and subsequent follow-up actions.

• Track outstanding tasks and proactively pursue incomplete items.

• Keep organized and precise property records.

• Adhere to company processes and standard operating procedures.

• Escalate significant resident, maintenance, property, or owner concerns when necessary.

• Provide additional operational and administrative assistance as the company expands.

⛳️ Requirements

• Experience in property management or real estate.

• Exceptional verbal and written English skills.

• Professional email communication skills and confidence in phone interactions.

• Ability to convey information clearly and accurately.

• Strong organizational abilities and meticulous attention to detail.

• Capable of managing multiple tasks, priorities, and deadlines simultaneously.

• Comfortable interacting with residents, vendors, clients, and team members.

• Proficient in handling challenging conversations with composure and professionalism.

• Strong problem-solving skills and good judgment.

• Comfortable adhering to established processes and procedures.

• Able to work independently in a remote setting.

• Technologically adept and quick to learn new software applications.

• Interested in developing a long-term career with a growing organization.

• Application data and resume must be submitted in English.

🏝️ Benefits

• Work remotely from home.

• Compensation in dollars per hour (40-hour work week).

• Starting salary ranging from $6 to $15 per hour based on experience, with opportunities for increases based on performance.

• A workplace that prioritizes its employees.

• Professional development opportunities to advance your career.

• A supportive team that values your contributions and successes.

• Referral bonus of $50 once a referred candidate is hired by one of the company's clients.