VIP Travel Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional service to key client travelers.

• Accurately and efficiently manage incoming travel requests through phone, email, and various channels.

• Act as the main point of contact for executive-level travelers.

• Provide proactive travel consultation, details, and promote related products.

• Utilize BCD Travel tools and systems to fulfill requests.

• Search for and confirm customer travel bookings.

• Comprehend and apply client travel policies to guide and assist customers.

• Address requests related to DOT, TSA, passports, visas, and other regulations.

• Implement travel supplier rules.

• Keep updated on and expand knowledge of the supported travel industries.

⛳️ Requirements

• Experience in VIP travel.

• Familiarity with the travel industry, including its policies, procedures, and processes.

• Proficient in GDS Sabre.

• Strong verbal and written communication skills in English.

• Flexibility to work evenings, weekends, and some holidays for Elite 24 After-Hours.

• Capable of managing requests through phone, email, and other channels.

• Understanding of travel regulations, including DOT, TSA, passports, and visas.

• Excellent knowledge and application of travel supplier rules.

🏝️ Benefits

• Flexible working hours with remote or work-from-home options.

• Opportunities to enhance your skillset and advance in your career.

• Engage with cutting-edge travel technology and contribute to the future of business travel.

• Generous vacation leave.

• Resources for mental, physical, and financial wellness.

• Professional perks and discounts within the travel industry.

• An inclusive work environment that celebrates diversity.

• Work From Anywhere option for up to 60 days each year.

• Up to 20% shift differential based on assigned shifts.