VIP Sales, SEA – 6 months contract

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Establish and nurture trusted relationships with current VIP clients in Southeast Asia.

• Serve as the main point of contact for daily client inquiries, issue resolution, and product assistance.

• Analyze user behavior and trading trends to uncover upsell opportunities and unaddressed client needs.

• Collaborate with Compliance, Product, and Security teams to ensure seamless client service.

• Generate client analysis reports and monitor key account statuses.

• Identify, target, and onboard new VIP clients from the Southeast Asian market.

• Engage in outreach through LinkedIn, local communities, and existing networks.

• Assist in the planning and execution of local VIP events, such as dinners, meetups, and anniversary celebrations.

• Prepare pitch materials, market updates, and competitive analyses for client meetings.

• Track competitor activities and deliver relevant market intelligence.

• Act as the local market representative in Southeast Asia and relay feedback to the wider APAC team.

• Contribute to regional APAC initiatives, including ANZ events and cross-market campaigns.

• Achieve targets for client service quality and new VIP onboarding performance.

⛳️ Requirements

• Bachelor’s degree in Finance, Economics, Commerce, Statistics, Mathematics, or a related quantitative field, or equivalent industry experience in lieu of a degree.

• Proficiency in English is essential.

• Strong grasp of cryptocurrency, macroeconomics, and financial trading concepts.

• Excellent communication, relationship-building, and problem-solving skills.

• Ability to work independently in a fast-paced environment.

• Proficient in data tools and spreadsheets.

• Familiarity with CRM systems is advantageous.

• An existing network of crypto or stock traders is particularly beneficial, especially within quant trading or mathematical finance communities.

• Personal experience in trading, including stocks, crypto, ETFs, or other financial instruments.

• Previous experience or internship in finance, technical sales, research, or client services.

• Knowledge of the local crypto trading community and market dynamics.

🏝️ Benefits

• Competitive salary along with company benefits.

• Work-from-home arrangement (this may vary based on the nature of the business team's work).

• Opportunities for career advancement and continuous learning.

• Flat organizational structure.

• Autonomy in an innovative work environment.

• Equal opportunity employer.