Vice President, Transformation Services – Accounts Receivable Optimization

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Oversee enterprise-wide Accounts Receivable transformation projects across health system clients to enhance financial performance and operational excellence.

• Create and implement strategic AR optimization roadmaps aimed at accelerating cash flow, enhancing revenue yield, and fostering sustainable performance improvements.

• Identify, prioritize, and quantify opportunities by utilizing data analytics, benchmarking, and operational evaluations.

• Propel initiatives to decrease aged accounts receivable, enhance collection speed, and boost reimbursement rates.

• Collaborate with internal and client leadership to set transformation priorities, governance structures, and measurable success metrics.

• Lead cross-functional teams and initiatives focused on enhancing denials management, underpayment recovery, complex claims resolution, and payer performance.

• Develop and standardize best practices, playbooks, and operating models for AR optimization across client engagements.

• Monitor executive dashboards and KPI scorecards related to AR performance, cash collections, aging trends, and transformation outcomes.

• Lead and/or participate in Joint Operating Committees (JOCs) and client steering committees.

• Implement payer-specific improvement strategies by analyzing denial patterns, contract compliance, reimbursement performance, and escalation opportunities.

• Identify opportunities to lower cost-to-collect through workflow optimization, standardization, and resource alignment.

• Stay informed on healthcare reimbursement trends, payer policy modifications, regulatory requirements, and industry best practices.

• Measure and convey the financial impact of transformation initiatives, including cash acceleration, revenue yield enhancement, cost savings, and return on investment.

• Use, safeguard, and disclose patients’ protected health information (PHI) in compliance with HIPAA standards.

• Understand and adhere to Information Security and HIPAA policies and procedures.

• Limit access to PHI to the minimum necessary for performing assigned duties.

• Perform additional tasks as assigned.

⛳️ Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field is preferred.

• A minimum of 10 years of experience in a leadership role within revenue cycle services is required, ideally in a hospital-based healthcare setting.

• Strong comprehension of revenue cycle management principles and practices.

• In-depth knowledge of state and federal governmental, legal, and regulatory provisions related to front-end, middle, and backend revenue cycle operations.

• Proficiency in revenue cycle management systems, electronic health records (EHR), and client management tools.

• Exceptional leadership abilities, including the capacity to motivate, mentor, and develop a high-performing team.

• Ability to thrive in a fast-paced, evolving environment while managing multiple priorities and deadlines effectively.

• Proficient in Microsoft Office Suite.

• Strong interpersonal skills with the ability to communicate effectively at all organizational levels.

• Excellent problem-solving and creative skills, able to exercise sound judgment and make decisions based on accurate and timely analyses.

• High level of integrity and reliability with a strong sense of urgency and results orientation.

• Outstanding written and verbal communication skills are required.

• Ability to follow instructions, collaborate with others, and manage stress effectively.

• Must have a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.

🏝️ Benefits

• Occasional travel may be required.

• Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.