Supervisor, Accounts Receivable Services – Hospital

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise and manage the daily operations of the accounts receivable team, focusing on inventory oversight and staff development.

• Coordinate and monitor follow-up actions to guarantee fair distribution of work assignments, prompt account follow-ups, and attainment of collection objectives.

• Conduct weekly quality assurance assessments of the team's performance.

• Analyze staff productivity reports on a weekly basis.

• Provide weekly updates on staff productivity to the AR Analyst.

• Assist in addressing and resolving inquiries from both external and internal clients.

• Prepare and maintain necessary reports or logs as required.

• Stay informed about current healthcare-related issues and regulations.

• Identify challenges and collaborate with the manager and director to find solutions.

• Offer training, monitoring, feedback, and disciplinary actions as required.

• Oversee team attendance and the usage of PTO.

• Ensure that remote client access is promptly disabled for employees who have been terminated or transferred.

• Confirm that direct reports are trained and adhere to Information Security and HIPAA policies and procedures.

• Limit access to PHI to the minimum necessary for fulfilling assigned responsibilities.

• Perform additional duties as assigned.

⛳️ Requirements

• Over 3 years of experience in a hospital business office or a similar environment.

• Proficient in Hospital/Facility billing and Home Infusion billing.

• Capability to work effectively both independently and as part of a team.

• Must be dependable, responsible, goal-oriented, and adaptable.

• Proficiency in Microsoft Office Suite is essential.

• Strong interpersonal skills with the ability to communicate effectively at all organizational levels.

• Excellent problem-solving and creative thinking skills, combined with the ability to exercise sound judgment and make decisions based on accurate and timely analyses.

• High integrity and dependability, exhibiting a strong sense of urgency and results orientation.

• Exceptional written and verbal communication skills are required.

• Must own a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.

• Ability to follow instructions, collaborate effectively, and manage stress.

• Must adhere to Information Security and HIPAA policies and procedures.

• Required to use, protect, and disclose PHI only in compliance with HIPAA standards.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and training.

• Flexible work schedule options.

• Supportive work environment with a focus on teamwork.