Verifications Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Verify previous employment, educational background, professional certifications, and references as part of Asurint clients' pre-employment screening processes.

• Conduct investigative research utilizing technology platforms and by reaching out to verifying parties.

• Document research results and perform data entry using proprietary software systems.

• Appropriately update order statuses.

• Provide professional customer service, both internally and externally, to address product inquiries or resolve issues.

• Manage confidential information with discretion and sound judgment.

• Contact clients and external resources via phone or email to confirm information.

• Analyze gathered information to detect potential issues or inconsistencies.

• Perform comprehensive internet inquiries and searches to ensure verification fulfillment.

• Quickly and accurately locate information in compliance with relevant federal and state laws and procedures.

• Carry out additional duties as necessary.

⛳️ Requirements

• Prior experience in customer service, research, or investigative roles is preferred.

• Familiarity with the legal/court system is advantageous.

• Experience in background screening is desirable.

• Proficiency in MS Office (Outlook, Excel, Word) or similar software is essential.

• Knowledge of relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.

• A high school diploma or equivalent is required.

• A bachelor's degree is preferred.

• If driving is part of the job, a valid driver's license and the ability to maintain a satisfactory driving record for the company’s liability insurance are required.

• 0 to 2 years of relevant experience is preferred.

• No supervisory experience is necessary.

• Ability to generally work standard Eastern Time Zone business hours.

• Some travel by personal vehicle and a valid driver's license may be required.

• Occasional overnight travel may be necessary.

• Capability to lift light objects (less than 20 pounds) and carry them short distances (20 feet or less) is required.

🏝️ Benefits

• Medical, dental, and vision coverage effective from the first day of employment.

• 401(k) plan with employer matching.

• Paid time off.

• 10 company-paid holidays.

• Employee Assistance Program.

• Wellness Program.

• Paid Bereavement leave.

• Pet Bereavement leave.

• Pet Insurance.

• Volunteer time off.

• Telecommuting Stipend.

• Opportunities for professional development.

• Short-term disability coverage.

• Company-paid long-term disability coverage.

• Company-paid life insurance.

• Flexible spending and health savings accounts.

• Employee referral bonus.