Vendor Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Consistently meet established Monthly Recurring Revenue (MRR) targets through vendor-led solutions and opportunities.

• Cultivate and sustain a robust pipeline of vendor solutions and revenue opportunities.

• Identify, engage, and foster relationships with potential and current customers to understand needs, qualify opportunities, and promote vendor solutions.

• Achieve expectations for outbound prospecting, introductory calls, and customer/vendor engagement activities.

• Develop and present strategic, solution-oriented proposals and advance opportunities through the sales cycle.

• Collaborate with internal sales teams and vendor partners to enhance solution adoption, fortify vendor relationships, and optimize revenue opportunities.

• Complete assigned sales training and professional development initiatives, including Grant Cardone University.

• Engage in sales role-play, coaching, and skill enhancement activities.

• Schedule at least three (3) First-Time Appointments (FTAs) weekly, or as directed by leadership.

• Present and advocate for vendor products and services with a consultative, solutions-focused approach.

• Conduct analyses of customer needs and cost-benefit evaluations.

• Establish, nurture, and maintain relationships with customers, vendors, master agents, and strategic partners.

• Acquire competitive quotes, pricing, and solutions while ensuring favorable margins and customer outcomes.

• Accurately complete deal registrations within specified timelines.

• Maintain records of vendor quotes, deal registrations, commissions/payouts, and related activities.

• Stay updated on vendor offerings, industry developments, promotional opportunities, and market trends.

• Keep precise customer, vendor, and sales documentation in HubSpot CRM and other designated systems.

• Track vendor quotes, opportunities, commissions, and payouts.

• Maintain sales, pipeline, and status reporting in HubSpot, ConnectWise, and other designated systems.

• Provide leadership with insights into customer needs, competitive dynamics, vendor performance, and new product or service opportunities.

• Coordinate solution development and sales efforts with Sales, Service, and other internal departments.

• Facilitate the transition of closed opportunities to service or implementation teams and support the implementation process.

• Attend networking events, conferences, trade shows, vendor events, and other business development activities.

• Identify opportunities to enhance vendor partnerships, broaden solution offerings, and create additional revenue streams.

• Maintain knowledge of sales, vendor management, and industry best practices.

• Document workflows, procedures, and role-specific knowledge through SOPs, videos, and other approved documentation.

• Perform other duties as assigned.

⛳️ Requirements

• A minimum of two (2) years of experience in vendor management, account management, business development, technology sales, or a related customer-facing position.

• Proven experience in building and nurturing productive business relationships with vendors, customers, and/or strategic partners.

• Experience in developing sales pipelines, identifying business opportunities, and supporting opportunities throughout the sales cycle.

• Familiarity with CRM systems and practices, including opportunity and pipeline management.

• Proficiency in Microsoft Office applications and other business productivity tools.

• Experience in the Information Technology, cybersecurity, managed services, or related technology sector.

• Bachelor's degree in Business, Sales, Marketing, Information Technology, or a related field preferred; an equivalent combination of education and relevant professional experience may be acceptable.

• Results-driven and highly motivated, with a proven ability to meet revenue, pipeline, and business development goals.

• Strong relationship management skills with vendors, customers, and internal stakeholders.

• Excellent communication, consultative selling, negotiation, and influencing abilities.

• Capability to comprehend customer business needs and align suitable vendor solutions, products, and services.

• Strong presentation skills.

• Effective prioritization, time management, and organizational capabilities.

• Strong business acumen.

• Collaborative and adaptable.

• Ability to spend extended periods standing, speaking, walking, driving, and/or sitting.

• Ability to occasionally lift up to 25 lbs.

🏝️ Benefits

• Paid holidays.

• Paid time off.

• Paid sick leave.

• Professional training and development opportunities.