Utility Bill Data Manager

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Oversee, analyze, and enhance utility accounts across a varied property portfolio.

• Review and validate utility invoices for electricity, gas, water, and waste.

• Detect and rectify billing discrepancies, overcharges, and errors.

• Perform post-audit evaluations to ensure pricing accuracy and compliance with contracts.

• Manage the setup, transfer, closure, changes in utility type, and meter updates for utility accounts.

• Guarantee prompt processing of payments and foster relationships with utility vendors.

• Collaborate with third-party bill pay vendors regarding account setup, invoice processing, authorization documentation, and closures.

• Monitor disconnection notices, billing exceptions, payment processes, overdue balances, risks of late fees, and potential disconnections.

• Track budget balances and assist in quarterly reforecasting efforts.

• Handle refund checks and returned deposits with appropriate documentation.

• Maintain comprehensive utility account databases, including account numbers, costs, consumption data, and a minimum of 12 months of historical records.

• Integrate account modifications into utility budgets and forecasts.

• Create reports on utility costs, consumption, and savings.

• Analyze bills for consumption anomalies, cost inconsistencies, and benchmarking possibilities.

• Collaborate with sustainability, facilities, and finance teams on utility-related inquiries and initiatives.

• Assist facility management teams with site and account setup requests.

• Identify opportunities for cost reduction and operational efficiency.

• Liaise with utility vendors for issue resolution, audits, and regulatory compliance.

⛳️ Requirements

• Bachelor's degree in Finance, Business Administration, Energy Management, Sustainability, Engineering, or a related discipline.

• 5+ years of experience in Utility Bill Data Management within large-scale operations.

• Preferred experience in coordinating with third-party bill pay vendors and management platforms.

• Background in managing or supervising small teams.

• Excellent communication, presentation, project management, and problem-solving abilities.

• Experience working with multinational clients and diverse teams.

• Demonstrates urgency and adopts a proactive, self-directed approach.

• Capable of working independently while juggling multiple projects concurrently.

• Candidates must have authorization to work in the United States without sponsorship.

• This position does not offer visa sponsorship.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive Medical, Dental & Vision Care.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.

• Early access to earned wages through Daily Pay.

• Supportive culture and a thorough benefits package that prioritizes mental, physical, and emotional well-being.