Underwriting Support Specialist

atK2 Insurance ServicesRemoteUS flagUnited StatesFull-timeCustomer SupportMid-levelSenior$35k – $55k/year

Posted Aug 21

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide administrative, operational, and technical assistance to the FirePlus underwriting teams.

• Aid in the preparation and evaluation of new business submissions, endorsements, renewals, and cancellations.

• Input and maintain policy, risk, and customer data within underwriting systems.

• Ensure that underwriting files are comprehensive, precise, and compliant with company standards.

• Collect and verify information necessary for risk evaluation and decision-making.

• Assist with rating support tasks as directed.

• Review applications and accompanying documents for completeness and accuracy.

• Confirm data integrity across various systems and detect discrepancies.

• Manage electronic records and documentation according to company protocols.

• Conduct quality assessments on policy transactions and underwriting files.

• Prepare reports, correspondence, and underwriting documentation.

• Act as a liaison for agents, brokers, and internal business partners.

• Address inquiries regarding submissions, policy modifications, and documentation requests.

• Facilitate communication between underwriting, operations, claims, and service teams.

• Provide prompt customer service to both internal and external stakeholders.

• Ensure compliance with underwriting guidelines, regulatory mandates, and company policies.

• Identify opportunities for process enhancements.

• Assist with departmental audits and compliance evaluations.

• Report to the Underwriting Department Head or a designated member of the leadership team.


⛳️ Requirements

• High school diploma or equivalent is required.

• An Associate’s or Bachelor’s degree in Business, Insurance, Finance, Risk Management, or a related field is preferred.

• 1-3 years of experience in insurance, underwriting support, policy administration, or related administrative roles is preferred.

• Experience in property & casualty, specialty, or commercial insurance sectors is advantageous.

• Exceptional attention to detail and accuracy.

• Strong organizational and time management abilities.

• Capability to manage multiple priorities in a fast-paced setting.

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office Suite, especially Excel, Word, and Outlook.

• Experience with policy administration and underwriting systems is preferred.

• Ability to work independently as well as collaboratively within a team.

• Strong analytical and problem-solving abilities.

• Ability and discipline to work fully remotely.

• Proficient in effective communication via phone, video conferencing, and email.

• Flexibility for extensive working hours during peak business seasons from April 1st to July 15th and October 1st to December 15th.

• Willingness for 0%-10% business travel.


🏝️ Benefits

• Competitive salary.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Paid time off in the year of hire.

• 401(k) plan with a generous employer matching contribution.

• Opportunity to join a well-established organization experiencing growth.

• Ability and discipline to work fully remotely.

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