Peruvian Spanish Customer Experience Tester

This is a fully remote position, open to applicants in New York.

📋 Description

• Engage in live testing scenarios focused on customer experience in Peruvian Spanish.

• Interact with conversational systems during designated test calls.

• Conduct outbound test calls and receive inbound calls as necessary.

• Adhere to prompts and conversation scenarios provided.

• Evaluate the clarity, coherence, relevance, and appropriateness of the interactions.

• Identify issues that disrupt conversation flow and impact user experience.

• Assess responses to detect awkward, confusing, incomplete, or inappropriate interactions.

• Provide constructive feedback following testing sessions.

• Document significant strengths, weaknesses, and recurring issues in interactions.

• Follow project guidelines when reporting findings.

• Accurately and consistently complete assigned testing activities.

⛳️ Requirements

• Native or fluent speaker of Peruvian Spanish.

• Possess clear and natural spoken Spanish.

• Capable of making and receiving phone calls with reliable audio quality.

• Comfortable engaging in live conversation-based testing.

• Able to consistently follow simple prompts and scenarios.

• Strong focus on conversational clarity and user experience.

• Ability to work independently.

• Available for immediate start.

• Must have dependable audio equipment and a suitable environment for high-quality calls.

• Work must be performed without utilizing confidential or proprietary information from any employer, client, institution, or third party.

• H1-B and STEM OPT support is not available for this position.

🏝️ Benefits

• Fully remote work opportunity.

• Short-term independent contractor engagement.

• Immediate start available.

• Potential for project extension based on project requirements and performance.