Trust Accounts Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Process incoming rent and other payments into trust ledgers, ensuring they are accurately matched to the appropriate tenant, property, and ledger.

• Reconcile daily bank deposits with receipts to ensure accuracy.

• Follow up on any unidentified or unallocated payments.

• Prepare owner disbursements and statements for the trust accountant’s review and approval.

• Manage tenant refunds, including overpayments, for the trust accountant’s approval.

• Respond to enquiries from property and strata managers regarding ledger balances, receipts, and payments.

• Assist in month-end trust reconciliations.

• Prepare and submit work within a structured control framework while awaiting the trust accountant’s approval for fund releases.

⛳️ Requirements

• Minimum of 2 years' experience in accounts receivable, receipting, or trust accounting.

• Background in supporting Australian or New Zealand businesses in finance or accounts roles.

• Direct experience in receipting payments and allocating them to individual client, tenant, or owner ledgers.

• Familiarity with property management, strata, or trust accounting software—not just general accounting software.

• Understanding of trust accounting principles, recognizing that funds belong to owners and tenants, necessitating balanced ledgers.

• Precise allocation of all receipts and disbursements.

• Proficient written English for daily communication with property and strata managers.

• Availability from Monday to Friday, 6:00 AM – 3:00 PM PHT.

• Reliable home internet connection and a designated workspace.

• Hands-on experience with Re-Leased is a plus.

• Experience in Australian real estate or strata trust accounting is advantageous.

• Familiarity with preparing owner disbursements and statements is a bonus.

• Knowledge of Australian EFT and BPAY payments is beneficial.

• Experience with strata ledgers or strata software like StrataMax or Strata Master is a plus.

🏝️ Benefits

• 100% remote work opportunity.

• Full-time, permanent employment in the Philippines with Offshore 24/7, supporting a well-established Australian business.

• Work schedule from Monday to Friday, 6:00 AM – 3:00 PM PHT, with weekends off.

• Comprehensive WFH equipment provided, including a company laptop and all necessary tools for your role.

• Health Maintenance Organization (HMO) coverage from Day 1.

• 20 days of paid leave annually — comprising 15 days of annual leave and 5 days of sick leave, accruable from Day 1.

• 13th month pay.

• Government-mandated benefits included.

• Annual salary and performance evaluations.

• Extensive training and ongoing professional development opportunities.

• Regular staff events and team-building activities.

• Assurance of real job security.

• Long-term placement with a stable organization.