Traveling Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to various customer locations across the United States to assist with refractory installation, maintenance, inspection, and repair tasks.

• Install and repair refractory systems in kilns, furnaces, vessels, and other types of industrial equipment.

• Execute welding, cutting, grinding, anchor installation, forming, and pouring tasks as necessary.

• Aid in gunning and shotcrete refractory applications and material trials at customer sites.

• Analyze technical drawings, specifications, and layouts to guarantee precise installation and maintenance processes.

• Perform kiln audits, ovality assessments, and 3D scans of kilns, furnaces, and vessels.

• Employ precision measuring tools, scanners, thermal imaging cameras, and other diagnostic equipment.

• Safely and effectively operate forklifts, manlifts, scissor lifts, and various other construction and maintenance machinery.

• Conduct preventative maintenance on tools and equipment, including rotary guns, jackhammers, rivet busters, and similar machinery.

• Keep accurate records of documentation, expense reports, and project details while representing RHI Magnesita professionally at customer locations.

⛳️ Requirements

• A high school diploma or GED is mandatory.

• A minimum of 5 years of experience in industrial field service, refractory work, steel, or non-ferrous metals is required.

• Experience in refractory installation, bricklaying, welding, forming, pouring, shotcrete, or gunning applications within steel and industrial settings is highly preferred.

• Capability to read and interpret blueprints, technical drawings, and specifications.

• Experience in operating forklifts, aerial lifts, and other industrial machinery.

• Strong mechanical aptitude coupled with troubleshooting capabilities.

• A valid driver's license is necessary.

• A valid international passport or the ability to acquire one is required.

• Fluency in English is essential.

• MSHA part 46b or 48 certifications or the ability to obtain them is required.

• OSHA 10 or 30 certifications or the ability to obtain them is required.

• Proficiency in Microsoft Office applications and electronic reporting systems (e.g., Concur, ADP, Dayforce) is preferred.

• Excellent verbal and written communication skills with a customer-oriented approach.

• Willingness and capability to travel frequently, work varied shifts, and undertake physically demanding tasks in industrial settings.

• Ability to lift up to 50 pounds, climb ladders, work at heights, and perform tasks in confined spaces.

• Ability to present oneself professionally and cultivate strong customer relationships.

🏝️ Benefits

• Competitive Salary + Overtime Eligibility

• Comprehensive Benefits Package – Including medical, dental, vision, life insurance, and disability coverage.

• 401(k) Retirement Plan – With company matching to support your future planning.

• Paid Time Off

• Mileage reimbursement as well as coverage for travel, meals, and accommodations

• Employee Assistance Program

• Training & Development – Access to learning resources and career advancement programs.

• Inclusive Work Environment – A culture that emphasizes diversity, safety, and teamwork.