
Travel Consultant – Sabre Specialist
Posted Oct 9

Posted Oct 9
This is a fully remote position, open to applicants in United States, +1 more country.
• Provide expert travel advice and arrange journeys for corporate clients, both individuals and groups.
• Conduct thorough analysis and research on travel options while anticipating the needs of travelers to promote additional services.
• Organize and book domestic and international business travel, handling varying complexities for air, ground, rail, and lodging.
• Utilize Sabre and other Global Distribution Systems effectively.
• Ensure adherence to clients’ travel policies, service provider guidelines, and regulatory standards.
• Employ positive telephone service techniques and respond promptly to special customer requests.
• Work collaboratively with the team, providing coaching, mentoring, and constructive feedback to enhance service quality.
• Available to work afternoon shifts and weekends as part of a 24/7 Traveler Care team.
• Demonstrated progressive experience as a Travel Consultant with a solid track record in client service delivery.
• Advanced skills in Sabre GDS; native-level expertise is essential.
• Comprehensive understanding of travel industry dynamics, booking practices, and supplier relations.
• Excellent written and verbal communication abilities.
• Strong attention to detail.
• Commitment to acting with integrity and safeguarding personal travel information.
• Capability to quickly and independently resolve customer issues or collaborate with suppliers as needed.
• Strong teamwork skills and openness to receiving feedback.
• Flexibility and readiness to work afternoon shifts and weekends.
• Eligibility to work in the United States or Canada.
• Health and welfare insurance plans.
• Retirement programs.
• Parental leave.
• Adoption assistance.
• Wellbeing resources available for employees and their immediate families.
• Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals.
• Access to over 20,000 courses on our learning platform.
• Opportunities for leadership training.
• New job openings prioritized for internal candidates.
• Participation in Global Inclusion Groups.
• Reasonable accommodations provided for qualified individuals with disabilities.
AECOM
Fidelity Investments
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