Travel Consultant – Sabre GDS

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee confirmed airline bookings and post-travel details based on the information provided by the Ticketing team.

• Create or modify trip records, which encompass flight information, passenger details, seat selections, meal preferences, and Frequent Flyer Numbers.

• Verify booking and passenger details against confirmed reservations and issued tickets.

• Provide support for Sabre GDS, airline reservations, PNR details, itinerary modifications, and post-ticketing coordination.

• Develop client-ready itineraries for international business-class and first-class reservations.

• Arrange airport chauffeur transfers, seat choices, and special meal requests.

• Record confirmed travel arrangements and updates in the client management system.

• Prepare and review client invoices utilizing FreshBooks.

• Confirm payment receipts and records, including Stripe, bank wire transfers, PayPal, and cryptocurrency.

• Identify and escalate any discrepancies between booking, invoice, and payment records.

• Dispatch approved itineraries and invoices to clients via Periskope.

• Communicate effectively with founders, executives, investors, and premium travelers.

• Ensure accurate client-facing travel information and records are maintained.

• Update booking records in real time and ensure no booking task remains unaddressed for more than 30 minutes during the shift.

• Collaborate with Ticketing and Client Service teams.

• Escalate payment discrepancies, booking inconsistencies, and complex travel issues to the Team Lead.

⛳️ Requirements

• A minimum of 1–2+ years of professional experience in travel operations, airline reservations, airline ticketing, corporate travel, travel consulting, or a comparable role in the travel industry.

• Practical professional experience with Sabre GDS.

• Familiarity with using Sabre for airline reservations, PNR management, ticketing, rebooking, itinerary management, or post-booking travel assistance.

• Understanding of airline booking workflows, passenger information, flight itineraries, and reservation records.

• Experience in creating or managing invoices using FreshBooks, QuickBooks, or a similar billing platform.

• Background in verifying or reconciling payments via card payments, bank transfers, or digital payment systems.

• Excellent attention to detail while working across various travel, CRM, booking, and billing systems.

• Proficient written English skills and the ability to communicate professionally with clients.

• Capability to handle multiple active bookings and tasks while maintaining focus on significant details.

• Sabre GDS experience is mandatory; candidates without hands-on professional experience with Sabre will not be considered.

🏝️ Benefits

• Compensation is reviewed based on performance, with defined milestones linked to career progression.

• Flexibility to work remotely.

• Full-time employment opportunity.