Transition Manager, Lease Administration

This is a fully remote position, open to applicants in United States, +20 more locations.

📋 Description

• Oversee client implementations for Lease Administration and manage client/vendor relationships.

• Direct the complete transition lifecycle, including discovery, data extraction, migration, abstraction, validation, and process documentation until stabilization and handover.

• Handle multiple projects simultaneously while monitoring scope, schedule, budget, risks, actions, agendas, and meeting minutes.

• Ensure accountability within the project team and manage team workloads effectively.

• Create schedules, reports, communication plans, process flows, templates, procedures, playbooks, and RACI charts.

• Ensure quality control of the database and generate, edit, and run Lease Administration reports.

• Mentor and train junior transition resources.

• Supervise lease abstraction, translation, validation, and quality assurance.

• Guarantee precise input of rental obligations and lease information.

• Comprehend client objectives, portfolio strategies, agreements, scope, fees, billing, and payee details; maintain data in WorkTrac.

• Conduct regular meetings and reviews with clients and develop governance programs.

• Address client escalations and ensure prompt issue resolution.

• Oversee global service delivery and coordinate assignments across global teams.

• Assist with RFI/RFP responses and participate in client presentations and business pitches.

• Maintain regular communication with global lease administration teams.

• Supervise data migration, mapping, ETL processes, and reconciliation between systems.

• Provide training for lease administration systems and dashboards.

• Review recovery clauses, recovery pools, expenses, caps, base years, and exclusions.

• Create monthly rental payment schedules and review/approve Rent, CAM, Operating Expense, Tax, and Insurance payments.

• Assess and validate Consumer Price Index adjustments.

• Maintain organized file systems and ensure data integrity for tenant and lease information.

• Manage transition financial forecasts, approve monthly billing, track pass-through expenses, and monitor accounts receivable.

• Deliver status reports to internal management.

• Collaborate with legal, risk, security, technology, and global COE teams on contractual and program initiatives.

• Develop methods for tracking workload, validate team allocations, and ensure fair distribution of work.

• Create a roadmap to optimize and enhance transition program delivery.

• Lead initiatives related to best-practice tracking, case study development, AI/technology partnerships, and collaborations with global COE teams.

⛳️ Requirements

• Bachelor's degree in business, accounting, real estate, or a related field is preferred.

• At least 10 years of pertinent experience in commercial real estate lease administration and/or accounting and property management.

• Experience in the Landlord or Tenant sector is required.

• Intermediate to advanced proficiency with commercial real estate database applications such as CoStar, Yardi, Apex, ProLease, Viisual Lease, or other portfolio management systems.

• Proven success managing multi-line global accounts with over 1,000 leases and a global account management structure.

• Intermediate proficiency in Microsoft Office tools such as Word, PowerPoint, Excel, and OneNote.

• Comprehensive understanding of FASB/IFRS accounting rules and general accounting principles is preferred.

• A successful track record of working independently, preferably in a remote setting.

• Excellent time management skills.

• Must be authorized to work in the United States on a full-time basis.

• Employer will not sponsor applicants for work visas.

• Direct applicants only; no agencies.

🏝️ Benefits

• Employer-subsidized medical benefits including prescription drug coverage, dental, and vision.

• Employer-paid basic life/AD&D insurance.

• Short-term and long-term disability insurance.

• 401(k) plan with employer matching contributions.

• 10 days of sick leave.

• A minimum of 15 days of vacation annually.

• Certain senior-level positions are eligible for unlimited time off.

• 10 paid holidays.

• Two personal flex days.

• 12 weeks of paid parental leave for birth parents after 90 days of employment.

• 4 weeks of paid parental leave for non-birth parents, including adoptive and foster parents, after 90 days of employment.

• Equal opportunity employer with reasonable accommodation support.