Transformation Consultant, Digital Health

This is a fully remote position, open to applicants in United States.

📋 Description

• Equip health center clinicians and leaders with strategies and tools aimed at enhancing operational excellence and improving health outcomes.

• Offer technical assistance to refine clinical practices through the effective use of EHR functionality and data analytics.

• Define and redesign clinical and operational workflows in collaboration with clinical end users.

• Map existing workflows, identify performance barriers, and correlate data with real-world behaviors.

• Evaluate primary care performance drivers, such as patient flow, scheduling, provider workflows, and care team roles.

• Facilitate the application of health information technology solutions for registry utilization, quality measure reporting, risk stratification, population management, and AI-driven transformations.

• Implement change management and structured quality improvement principles to enhance clinical workflows, documentation, and quality measure reporting.

• Organize, analyze, and present EHR and performance data effectively.

• Support audit and feedback initiatives while engaging leadership around real-time, actionable data.

• Align and prioritize performance measures, establishing SMART goals that support the Quintuple Aim and value-based care models.

• Collaborate with clinicians and leadership to evaluate current workflows and identify areas for improvement.

• Ensure workflows are aligned with emerging technology capabilities.

• Promote collaboration between healthcare organizations and health information technology vendors to pinpoint necessary enhancements.

• Assist in the rollout of digital health tools, including remote patient monitoring and patient-facing technologies like patient portals.

• Manage multiple clinical improvement projects concurrently.

• Engage in OCHIN cross-departmental workstreams.

• Perform other duties as assigned.

⛳️ Requirements

• Master’s degree in healthcare or a related field is strongly preferred.

• At least three (3) years of experience supporting healthcare teams in a similar or relevant role is strongly preferred; four to five (4–5) years is a plus.

• Exceptional written and verbal communication skills.

• Familiarity with improvement methodologies, such as the Model for Improvement.

• Proven experience utilizing data to drive improvements.

• Experience with clinical quality metrics such as UDS, HEDIS, NCQA, and NQF is preferred.

• Knowledge of change management principles and human-centered design.

• Familiarity with advanced primary care concepts, chronic disease management, and FQHC/safety net clinics is preferred.

• Experience with electronic health records and workflow visualization tools; Epic experience is preferred.

• Demonstrated ability to organize, analyze, and present performance data, including trend reporting and benchmarking.

• Strong facilitation skills, including the ability to design and lead effective virtual and in-person meetings.

• Significant experience in a telecommuting role.

• Proficiency with electronic documentation and file management tools such as OneNote and SharePoint.

• Experience with remote communication technologies like Teams and Zoom.

• Familiarity with task management tools such as Smartsheet; experience with JIRA is a plus.

• Willingness to travel to urban and rural locations up to 25–50% of the time.

• Ability to read, speak, write, and understand English.

• Must be legally authorized to work in the United States on a permanent basis at the time of application.

• This position is not eligible for employment visa sponsorship now or in the future.

• Ability to complete a 50–60-minute competency assessment prior to the team interview.

🏝️ Benefits

• Competitive compensation package.

• Healthy work-life balance.

• Opportunities for professional growth and advancement.

• Comprehensive benefits package (details available on the employer's website).

• Virtual home-office setup.

• Remote work arrangement.