Training Services Coordination and Logistics Associate IV

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Develop and manage schedules in accordance with client specifications

• Utilize Microsoft TEAMS, Office, Excel, and other software tools for scheduling operations

• Collaborate with clients and vendors to meet scheduling demands

• Responsively and flexibly address client scheduling inquiries

• Innovatively resolve scheduling challenges

• Maintain quality assurance standards to ensure schedule precision and dependability

• Recognize and escalate scheduling concerns to the Delivery Services Manager

• Oversee multiple scheduling tasks in a dynamic environment

• Promote teamwork and collaboration with colleagues and clients

• Respond to client queries and deliver exceptional customer service

• Work autonomously while also engaging with team members

⛳️ Requirements

• Must be at least 18 years old

• A high school diploma or equivalent is preferred

• Must be willing to undergo a background check and drug screening

• Availability for an 8-hour night shift and public holidays from 8 PM to 8 AM, Monday to Friday

• At least one year of experience in a customer service position

• Capability to work both independently and collaboratively within a team

• Proficient in English communication skills

• Strong work ethic

• Excellent organizational abilities

• Ability to multitask effectively

• Technical proficiency with Microsoft TEAMS, Office, and Excel

🏝️ Benefits

• Full-time employment with benefits starting on day one