Order-to-Delivery Business Lead

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take full responsibility for timely and complete delivery within a high-volume manufacturing sector, overseeing everything from demand and replenishment to production, inventory management, warehousing, and shipping.

• Collaborate closely with an SAP solution lead, sharing accountability for outcomes.

• Determine the issues that require resolution and prioritize them, while the SAP solution lead focuses on the implementation details.

• Revise the processes, regulations, and systems that influence delivery results.

• Analyze data to identify the root causes of any missed orders and address these underlying issues instead of merely alleviating the symptoms.

• Establish priorities for resolutions, developments, deactivations, or replacements, including business rules like stock allocation.

• Oversee change management across various plants, distribution centers, and system teams that do not report directly to you.

• Conduct experiments lasting one to two months, maintaining improvements that enhance outcomes and discontinuing those that do not.

• Provide honest reports to business leaders, including insights on unsuccessful initiatives.

• Collaborate with the Installation Products business sponsor, Supply Chain, Manufacturing Operations, Distribution and Customer Service, Sales, Finance, and Information Systems.

• Report directly to the Vice President of IT while working closely with a business sponsor in Installation Products.

⛳️ Requirements

• A degree in supply chain management, engineering, business, or a related discipline.

• Over 8 years of experience in manufacturing or distribution, specifically in planning, scheduling, inventory management, fulfillment, order management, or operations.

• At least 3 years of accountability for operational results, such as on-time in-full delivery, fill rate, promise accuracy, or inventory management.

• Capability to track an order from demand to shipment across various plants and distribution centers, identifying bottlenecks.

• Experience with make-to-stock, make-to-order processes, or both is advantageous.

• Proficiency in identifying delivery failures using data, uncovering root causes, and implementing sustainable solutions.

• Practical experience with SAP in order fulfillment, whether as a user, power user, or process lead.

• Ability to create data tools, including analyses, dashboards, automations, or AI workflows that are utilized by others.

• A curious mindset, readiness to adapt, and receptiveness to new insights amidst uncertainty.

• Proven ability to showcase impact by sharing outcomes with peers and fostering partnerships rather than creating ownership silos.

• Strong communication skills that enable effective interaction with plant managers, sales leaders, and SAP teams on the same day.

• Candidates must already have authorization to work for ABB in the US.

• Willingness to work within North American time zones.

🏝️ Benefits

• Option to select between two medical plan choices: a PPO plan known as the Copay Plan or a High Deductible Health Plan (which includes a Health Savings Account) referred to as the High Deductible Plan.

• Choice of two dental plan options: Core and Core Plus.

• Vision coverage.

• Company-paid life insurance equivalent to 2X base salary.

• Company-paid Accidental Death & Dismemberment (AD&D) insurance at 1X base salary.

• Voluntary life and AD&D insurance available, fully paid by the employee, up to specified maximums.

• Short-Term Disability coverage for up to 26 weeks, paid for by the company.

• Long-Term Disability coverage at 60% of pay, company-paid, with the option to “buy-up” to 66 2/3% of pay.

• Supplemental benefits are 100% employee-paid (including accident insurance, hospital indemnity, critical illness insurance, and pet insurance).

• Paid Parental Leave.

• Access to an Employee Assistance Program.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption assistance.

• Employee discount program.

• 401(k) Savings Plan with company contributions.

• Employee Stock Acquisition Plan (ESAP).

• ABB provides 11 paid holidays annually.

• Salaried exempt positions are granted vacation under a permissive time away policy.

• Short-term incentive plan with an annual bonus.

• Opportunity for remote work from any location in the US or Canada.

• Regular travel to plants, distribution centers, and the Cary, NC office.