Training & Resources Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, edit, format, record, upload, and circulate approved training materials for year-round and program-specific initiatives.

• Collaborate with subject-matter experts to ensure training content is accurate, up-to-date, and aligned with policies.

• Manage training calendars, production schedules, completion tracking, certifications, attendance records, and administrative systems.

• Assist with learning-management systems and training platforms through course setup, testing, updates, user support, and reporting.

• Facilitate Fall Training, onboarding for Program Coordinators, staff training, and other educational events.

• Gather evaluation data and participant feedback to enhance training content, accessibility, format, and effectiveness.

• Take responsibility for the annual production, updates, and maintenance of Chapter Workbooks, handbooks, checklists, camp documents, and chapter-facing tools.

• Develop and revise Chapter Workbooks, including formulas, calculations, conditional logic, tracking structures, and related functionalities.

• Test and verify workbook formulas, calculations, links, permissions, and overall functionality.

• Ensure version control, archive outdated materials, and audit the central chapter resource inventory.

• Identify opportunities to streamline, simplify, automate, redesign, or eliminate unnecessarily complex resources and processes.

• Support National Leadership Summit training tracks, session materials, facilitator resources, evaluations, and participant-facing information.

• Provide logistical and production assistance for Operations retreats and other significant educational events.

• Coordinate and disseminate the Chapter Monthly Digest and other non-fundraising chapter communications.

• Maintain a library of approved chapter communications and accurate distribution lists.

• Assist with camp season and year-round hotline operations.

• Support ongoing Operations Team projects and seasonal priorities with time constraints.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• 1–3 years of experience in training coordination, instructional support, communications, project coordination, program operations, resource management, or a related field.

• Exceptional attention to detail, organizational skills, version control, and management of deadlines.

• Strong written communication and editing abilities, with the capability to transform approved content into clear and practical materials.

• Proficient in learning and utilizing learning-management systems, Google Workspace, presentation tools, document-management systems, and other digital platforms.

• Ability to coordinate contributions from multiple stakeholders and manage several recurring workstreams simultaneously.

• Dedication to and passion for Kesem’s mission and values.

• Capability to work both independently and collaboratively in a remote work setting.

• Preferred experience in supporting volunteer, student, camp, nonprofit, or distributed-team training.

• Preferred experience with learning-management systems, HubSpot or similar email tools, Salesforce, project-management platforms, or resource libraries.

• Preferred experience in basic video, webinar, or e-learning production.

• Preferred familiarity with Kesem’s chapter model or student-leader experience.

• Reliable internet connection and a professional remote work environment.

• Availability and active work from 9:00 a.m.–5:00 p.m. in the employee’s local time zone.

• Flexibility during major training and resource production periods.

• Availability for occasional evening or weekend training sessions or volunteer meetings.

🏝️ Benefits

• Employer-subsidized health benefits.

• Employee-funded dental and vision benefits.

• Employee-funded 403(b) retirement plan.

• Employee Assistance Program (EAP).

• Healthcare concierge service.

• Flexible work scheduling.

• Telecommuting options.

• Paid Time Off (PTO).

• Short-Term Disability coverage.

• Parental leave benefits.

• Opportunities for travel to staff meetings, National Leadership Summit, Fall Training, or other organizational gatherings approximately 2–5 times per year.