Training Manager, WMS

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop and implement training programs at various locations across the AMER region.

• Conduct training sessions online.

• Provide training on WMS and related processes at DSV Contract Logistics facilities.

• Offer functional and business-process expertise as part of multidisciplinary project teams.

• Continuously enhance training materials and content.

• Coordinate training schedules with local sites.

• Collaborate with engineering on WMS configurations.

• Deliver on-site support during go-live phases and post-implementation care.

• Evaluate training programs through testing.

• Keep training materials updated with the latest revisions.

• Manage tests and exam results in the central database.

• Train key users and end users on developed processes and functionalities.

• Create functional specifications for both internal and external reports and documents.

• Serve as the gatekeeper for standardizing warehouse processes.

• Provide regular project updates to both internal and external stakeholders.

• Promote best practices and standardization within the organization.

• Develop and nurture relationships with stakeholders to understand customer requirements.

• Perform additional tasks related to special projects, implementations, and process enhancements.

⛳️ Requirements

• High school diploma or GED is required.

• Minimum of 2 years of experience in a project-based environment.

• Valid driving license.

• Exceptional communication, presentation, and organizational abilities.

• Dynamic and enthusiastic personality; capable of engaging with both operational and management levels.

• Proficiency in one or more Warehouse Management Systems (WMS).

• Competence in MS Office Suite.

• Strong English reading, writing, and verbal communication skills.

• Basic to intermediate math skills for verifying product quantities, inventory counting, and similar tasks.

• High degree of independence and self-motivation.

• Ability to express and defend personal opinions.

• Willingness to travel, including short-notice trips.

• Capability to travel domestically and internationally, including to Europe.

• Bachelor's degree in a relevant field or equivalent education and work experience is preferred.

• In-depth knowledge of warehouse operations and supporting system architectures is preferred.

• 3–5 years of experience with JDA WMS (dispatcher experience preferred) or other major WMS products is preferred.

• Strong understanding of logistics and/or supply chain management processes is preferred.

• Experience in small, agile project teams is preferred.

• SQL skills are an advantage.

• Ability to perform occasional physical activities such as bending, walking/standing, lifting/carrying, pushing/pulling, reaching, squatting, and kneeling.

• Capability to handle objects, tools, or controls and operate computer and telephone equipment.

• Good near and far vision.

🏝️ Benefits

• Base salary range of $82,000.00–$103,000.00 annually.

• Benefits offerings, including eligibility and coverage options, vary by location and division.

• Reasonable accommodations may be provided for individuals with disabilities.